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EMR Systems Analyst

ClinDCast

Tampa, Florida

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JOB DETAILS
SKILLS
Analysis Skills, Application Programming Interface (API), Best Practices, Clinical Practices/Protocols, Clinical Study Publications, Communication Skills, Cost Control, Customer Relations, Data Analysis, Documentation, Documentation Standards, Electronic Medical Records, Establish Priorities, HIPAA (Health Insurance Portability and Accountability Act), Health Informatics, Health Information Technology, Healthcare, Home Care, Hospice Care, Identify Issues, Interoperability, Interpersonal Skills, Knowledge Transfer, Leadership, Licensed Practical Nurse/Licensed Vocational Nurse, Literacy, Medical Record System, Medications, Multi-User Systems, Nursing, Patient Care, Problem Solving Skills, Regulatory Compliance, Regulatory Reports, Regulatory Requirements, System Validation, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Support, Time Management, Validation Testing, Website Conversion
LOCATION
Tampa, Florida
POSTED
30+ days ago
Job Summary:
We are seeking an experienced HCHB (Homecare Homebase) EMR Systems Analyst to support, maintain, and enhance our HCHB EMR system. The ideal candidate will possess a strong understanding of the home health and hospice domain and demonstrate the ability to troubleshoot, resolve, and optimize system usage for clinical and administrative users. This role requires technical proficiency in the HCHB system, as well as knowledge of healthcare compliance, regulations, and clinical workflows.
Key Responsibilities:
  • Serve as the primary point of contact for all user-reported issues and inquiries related to the HCHB EMR system.
  • Troubleshoot and resolve technical and workflow-related problems within the HCHB application in a timely manner.
  • Collaborate with end users (clinicians, administrative staff, and leadership) to understand system usage challenges and deliver effective resolutions.
  • Maintain documentation of issues, resolutions, and best practices to support knowledge transfer and training.
  • Ensure system configuration aligns with current home health and hospice regulatory requirements and agency policies.
  • Provide expertise in home health and hospice terminology, compliance, and clinical documentation standards.
  • Support training initiatives by offering guidance or developing materials for system usage and best practices.
  • Participate in testing and validation of HCHB system updates, enhancements, and new features.
  • Liaise with HCHB vendor support and internal IT/clinical teams as needed to resolve complex issues.
Qualifications:
Required:
  • Proven experience working with the HCHB (Homecare Homebase) EMR system.
  • Strong understanding of home health and hospice care workflows, documentation, and regulatory compliance.
  • Background in healthcare, clinical informatics, or health IT.
  • Ability to manage and prioritize multiple user requests and system tickets effectively.
  • Excellent analytical, problem-solving, and interpersonal communication skills.
  • Familiarity with HIPAA and other healthcare compliance requirements.
Preferred:
  • Clinical certification (e.g., RN, LPN, PT) or background in nursing or allied health.
  • Experience working with IT support tools (ticketing systems, remote support platforms).
  • Knowledge of EMR configuration and system optimization best practices.





About the Company

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ClinDCast

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