EMR Data Rec Specialist Job Description
Position Details
Job Title: EMR Data Rec Specialist
Job Title Description: EMR Data Reconciliation Specialist
Job Type: Staff
FLSA Type: Non-Exempt, Hourly
Job Family: Practice Operations
Reports To: Business Operations Manager in Practice Operations
Interfaces With: Physician Support Specialists, Lead Physician Support Specialists, Practice Operations Managers, IT Team
Work Location: Chatham Office
Job Overview: To assist the operations team and patients to reconcile orders, messages, and other data in a timely, accurate, and confidential manner.
Key Responsibilities
Core Responsibilities
- Review and reconcile aging EMR open orders in a timely manner; escalate unresolved orders to office leads or as directed by supervisor.
- Notate received order results with appropriate documentation/charting methods.
- Manage patient non-compliance letters with appropriate documentation/charting methods.
- Review and document direct provider messaging between EMR systems. Task physician liaison/support team to ensure timely management of patient care.
- Input monthly provider call schedules into EMR system(s).
- Reconcile open appointments weekly or as directed.
- Review and update patient portal chart requests daily or as directed.
- Daily review and working knowledge of physician’s schedules.
- Communicate and escalate quality of care or delayed care concerns to practice operations managers or respective supervisor.
Additional Responsibilities
- Support and demonstrate flexibility for ad-hoc projects or special assignments related to patient and/or EMR data.
- Attend all team meetings and in services as required.
- Maintaining confidentiality of patient, personal and financial information by utilizing HIPAA guidelines and regulations.
- Any other tasks as requested by the physician, director, human resource manager, and/or the office supervisor.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology.
- Knowledge of HIPAA regulations.
- Ability to handle a multi-line phone system.
- Ability to organize work material and/or charts to ensure accuracy of patient records.
- Ability to relate to all levels of patients, staff members as well as external providers and/or agencies.
- Neat appearance and professional demeanor and pleasant phone demeanor.
- Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
- Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
- Skill to use a personal computer and various software packages
- Ability to establish priorities, work independently, and proceed with objectives with little supervision
- Ability to handle and resolve recurring problems
- Fluent in English.
Required Qualifications
- Must have high school diploma or equivalent.
- A willingness to learn new tasks and be flexible to work on new priorities as they arise.
- Flexibility in working hours willing to work occasional overtime.
Preferred Qualifications
- Two years’ experience working in a medical environment (office, clinical, or hospital)
Physical Requirements
- Applies the principles of body mechanics in lifting or moving people, or equipment (occasional).
- Must be able to independently lift 25 pounds (occasional).
- Physical ability to retrieve and file records in a (6-7 shelf) file cabinet. (Frequent)
- Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent).
- Ability to communicate in person and by phone (frequent).
Work Environment
- Office workstation environment with numerous employees.