• Assist in design of the EMR system and program development for efficient and effective use from beginning to end.
• Assist in development of full-scale project plans and associated communications documents for EMR. 
• Assist teams to analyze current workflow processes related to clients, clinicians, and other practice staff with regards to documentation and transmission of clinical information and data, whether electronic or paper-based that can be managed through the EMR.
• Assist in analysis of identified workflows in EMR environment and properly diagnose key problems and discovers improvement opportunities.
• Participate in the definition of EMR program scope, goals and deliverables that support business and clinical goals in collaboration with senior management and other teams.
• Designs, documents and implements future-state business workflows consistent with recognized best practices and system functionality, in collaboration with other team members and department representatives.
• Analyzes current-state workflows and business needs and translates these into effective system designs. Builds, tests, validates, and maintains the applications to conform to desired workflows within the assigned areas. 
• Collaborates with relevant super users and management in the design and development of role-based training programs to support the workflows to be implemented. Trains end-users on proper use of the application.
• Regularly identifies and implements system enhancements for assigned systems. Also maintains an annual strategic plan for each assigned system to ensure continuous optimizations and improvements.
• Produce technical training programs and useful system documentation through written and visual designs.   
•  Effectively troubleshoots and provides assistance in regard to computer hardware and software. 
•  Assist with and/or design the billing configurations, payer fee matrices, and/or activity/procedure mappings with the EMR system.   
•  Performs other duties including but not limited to: 
  • Treat others with respect and courtesy at all times.
  • Ensure necessary documentation is completed in a timely manner with minimal errors and in compliance with applicable guidelines and policies. 
  • Receive and respond to inquiries promptly and courteously. .
  • Meet with supervisor as established.
  • Follow guidelines of SpectraCare Personnel Policy, SpectraCare Clinical Policy, including but not limited to the Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. 
  • Participate in training, workshops, in-services, and/or administrative meetings as assigned.
  • Ensure any necessary documentation is completed and up to date before annual leave or personal leave is taken.
  • Adhere to Dress Code as set forth in the SpectraCare policies and procedures. 
  • Respond to emergency and/or crisis situations as they arise. 
  • Functions and performs well in stressful environments and manages work related stress to ensure the safety of others.
  • Demonstrates a willingness to work on any unit / program at SpectraCare based on facility needs as directed. 
  • Conforms to SpectraCare’s Core Values as duties are carried out daily. 
  • Functions within professional boundaries with individuals and others. 
  • Works in a cooperative manner with other SpectraCare employees, individuals, and/or family members. 
  • Performs duties independently and/or with minimal supervision.
  • Perform all duties with the highest standard of ethics
  • Works well with other staff and individuals to ensure safety of program, individuals and other staff. 
  • This position has access to and knowledge of extremely sensitive, private, and confidential materials. Position must maintain the highest standard required with zero tolerance.
  • Implement practices that will more effectively utilize MIS resources.
  • Recommend changes in software and hardware to improve computer capabilities and/or processes for clinical staff. 
  • Other services, tasks, functions, and responsibilities deemed necessary; not otherwise specified. 
• Regular attendance with timely arrival and departure according to scheduled hours. All    absences must be reported to the Director of IT, his/her designee or Chief Human Resources Officer. 
  •  Must be able to work full time with rotating assignments as necessary to include but not limited to overtime hours, nights and/or weekends as scheduled. B. To ensure client/staff safety while on duty, must remain awake during scheduled working hours. 
  • To ensure client/staff safety while on duty, must remain awake during scheduled working hours. 

PREFERRED QUALIFICATIONS/EDUCATION/EXPERIENCE:

• Blue Cross Blue Shield of Alabama Health and Dental Insurance
• Paid Holidays
• Paid Time Off- Sick time and annual leave
• Company paid life insurance
• AD&D and dependent life insurance
• Tuition discounts at Troy University (Dothan Campus)
• Alabama State Retirement