Position: Workforce Development / Employment Specialist Reports to: Director of Employment and Workforce Initiatives Hours: 40 hours per weekLocation: Hybrid – Remote / Lowell Triangle's Expectation of Employee: Adheres to Triangle Policy and Procedures Acts as a role model within and outside Triangle Maintains a positive and respectful attitude Communicates regularly with supervisor about Department matters Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time prepared to perform duties of position Meets Department productivity standardsPerforms duties as workload necessitates Essential Duties and Responsibilities: Supports a diverse caseload of job seekers with needed career advancement support such as career planning, case management, job development and support with applications. Provides support to overcome other barriers to employment Supports caseload in obtaining vocational goals byfinding employment: supporting with the job search, providing job development, supporting with resume and cover writing etc. maintaining employment: providing the support a client needs to keep their job whether by job coaching or regular check-insproviding or finding training opportunities needed to meet vocational goalshelping to eliminate barriers to employment such as transportation, childcare, housing etc.: by helping clients to navigate systems and remain organizedCreates an inviting and innovative job search environment, meeting regularly in person in the community or online platforms such as ZoomAssists individuals receiving services in obtaining competitive employment that is aligned with career goalsConsistently connects with community employers in order to secure competitive jobs for clients Collaborates effectively with people with disabilities and their support teams (i.e., educators, parents, group homes, counselors, clinical professionals) to provide clear pathways to employment, or advance in existing careersCompletes required service documentation and monthly reportsEnsures appropriate communication with Workforce Development DepartmentCommunicates regularly with referring Career Counselors or state representative from MassAbility or to discuss individuals' progress and develop proactive plans to remove barriers to employmentProvides follow-up support to individual clients once placed in a jobResponsible for tracking and sharing all job leadsDemonstrates a successful placement rateOther duties as assigned Qualifications High school diploma or equivalent requiredLanguage skills highly preferredExperience in the field preferredMust have valid driver's License and an acceptable driving recordFirst Aid and CPR or willingness to become certified Must clear state and federal background check Language SkillsFluency in Khmer, Portuguese or Spanish are highly favorable Ability to verbally communicate, read, analyze, interpret, and write documents Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members General Sign Off: The employee is expected to adhere to all Triangle policies and to act as a role model in the adherence to Triangle policies. I have read and understand this explanation and job description.