Employment Services Specialist 2026-02512

Employment Services Specialist 2026-02512

Salary

$27.39 Hourly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2026-02512

Department

Department of Workforce Services

Division

Employment & Training - Cheyenne

Opening Date

10/13/2026

Closing Date

10/27/2026 11:59 PM Mountain

FLSA

Non-Exempt

Job Classification

EHEM07

• Description
• Benefits
• Questions

Description and Functions

GENERAL DESCRIPTION:

The Workforce Specialist provides employment and training services and case management for individuals served by the Cheyenne Workforce Center across federally funded workforce programs administered by the Wyoming Department of Workforce Services. The position assesses participant needs, determines eligibility, develops individualized employment and service plans, coordinates services, and monitors progress toward education, training,

and employment goals.

The position supports the department's objectives by helping individuals overcome barriers, gain skills, and obtain and retain employment while connecting employers with qualified workers. Responsibilities include maintaining accurate participant records, applying program requirements, coordinating resources with community partners, and supporting fiscal and performance accountability.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact: kelly.gayer@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Provide case management across assigned federally funded workforce programs, applying the eligibility, service delivery, documentation, and reporting requirements of each program.
• Interview and assess individuals to identify employment goals, skills, education, work history, and barriers to employment.
• Determine and document program eligibility and identify opportunities for appropriate co-enrollment and coordinated services.
• Develop individualized employment or service plans with participants, establish achievable action steps, and update plans as needs and circumstances change.
• Provide career exploration, job search assistance, employment readiness, referrals, and other services appropriate to participant needs and program requirements.
• Coordinate education, occupational training, work experience, on-the-job training, and supportive services as

authorized by the assigned program.

• Monitor participation and progress, address barriers, and provide follow-up services to support successful

completion, employment, and job retention.

• Maintain timely and accurate case notes, service records, eligibility documentation, and outcome information in the department's management information system.
• Prepare and review service agreements, payment requests, and supporting documentation to ensure expenditures align with approved services and program requirements.
• Build relationships with employers, education and training providers, and community partners to coordinate services and develop employment opportunities.
• Support program monitoring and performance reporting by documenting services, skill gains, credentials, employment, and other required outcomes.

Qualifications

PREFERENCES/AGENCY REQUIREMENTS:

Preference may be given to candidates with client case management experience.

Preference may be given to candidates with experience working in state and federal programs.

Preference may be given to candidates with customer service experience.

Preference may be given to candidates with experience building and maintaining relationships with community partners.

Must have a valid drivers license.

KNOWLEDGE:

• Knowledge of case management principles, participant assessment, individualized service planning, and strategies for addressing barriers to employment.
• Knowledge of workforce development services, career pathways, labor market information, and community resources.
• Ability to learn, interpret, and apply federal and state program requirements, including eligibility, allowable

services, documentation, confidentiality, and performance reporting.

• Skills in interviewing participants, identifying strengths and needs, and developing achievable education, training, and employment goals.
• Ability to manage a varied caseload, prioritize responsibilities, meet deadlines, and maintain consistent participant follow-up.
• Skill in maintaining accurate case notes, participant records, service agreements, and payment documentation using electronic case management systems.
• Ability to coordinate services across programs and partners, identify appropriate co-enrollment opportunities, and avoid duplication of services or expenditures.
• Skills in outreach, relationship building, and communicating available services to individuals and community organizations.
• Skills in engaging employers, identifying hiring needs, and developing employment, work experience, and training opportunities.
• Ability to communicate clearly through conversations, correspondence, presentations, and written documentation.
• Ability to work effectively with individuals from varied backgrounds, respond respectfully to challenging situations, and maintain professional boundaries.
• Skills in problem-solving, sound judgment, and adapting service plans when participant needs or circumstances change.
• Ability to use computers, office software, and management information systems to document services, track progress, and support reporting.
• Ability to work independently and collaboratively, accept feedback, and adjust to changing program assignments and priorities.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business or Human Services)

Experience:

0-1 year of progressive work experience (typically in Business or Human Services)

OR

Education & Experience Substitution:

3-4 years of progressive work experience (typically in Business or Human Services)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Some travel may be required.

NOTES:

• FLSA: Non-Exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• Offers of employment will be contingent upon successfully completing a background check.

Supplemental Information

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: kelly.gayer@wyo.gov

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(EHEM07) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04

(AA) Describe your relevant experience in the box below.

05

Do you have experience in customer service?

• Yes
• No

06

Please describe your experience in customer service.

07

Do you have experience working in federal programs?

• Yes
• No

08

Please describe your experience working in federal programs.

09

Do you have experience building and maintaining relationships with community partners?

• Yes
• No

10

Please describe your experience building and maintaining relationships with community partners.

11

Do you have experience utilizing labor market information?

• Yes
• No

12

Describe your experience utilizing labor market information

13

Do you have a valid drivers license?

• Yes
• No

14

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

15

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.

16

(A1) If you selected Other, please tell us where you heard about this opportunity.

17

(AA) VETERANS PREFERENCE DISCLOSURE: Per Wyoming Statute, current employees of the State of Wyoming are not eligible for Veterans Preference. If you are not a current employee of the State of Wyoming, to be eligible to receive Veterans Preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. * I have read and understand the Veterans Preference Disclosure and understand that, if claiming Veterans Preference, I must attach the appropriate supporting documentation to each application I submit in order to receive Veterans Preference.

• Yes, I have read and understand the Veterans Preference Disclosure.
• No, I am not claiming Veterans Preference

18

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

19

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

20

(DWS) Please be advised that any offers of employment will be contingent upon the successful completion of a background check. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm