Employment Services Specialist 2026-02169

Employment Services Specialist 2026-02169

Salary

$27.39 Hourly

Location

Worland, WY

Job Type

Permanent Full-time

Job Number

2026-02169

Department

Department of Workforce Services

Division

Employment & Training - Worland

Opening Date

09/03/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

EHEM07

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Under general supervision, this role delivers responsive, customer-focused service to individuals by assessing their qualifications and connecting them with appropriate employment and training opportunities. The position also works directly with businesses to understand and meet their workforce needs, while promoting Department of Workforce Services programs and providing coordinated, solution-driven services that support both job seekers and employers.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Washakie County is located in north central Wyoming. From breathtaking mountain vistas through the Bighorn National Forest and along the Cloud Peak Skyway Scenic Byway, to the awe-inspiring limestone walls of Tensleep Canyon and the vivid colors of the Painted Desert, eye-candy truly makes US Highway 16 ." The Sweet 16." https://www.washakiecountywy.gov/

Human Resource Contact: 307-473-3270

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Provide services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.
• Develops, manages, and monitors a caseload of participants enrolled in state and federal programs.
• Confers with employers to develop and fill employment and vocational training openings.
• Refers applicants to employment or other community resources.
• Assesses and evaluates client skills, education, and training.
• Assists, directs, and counsels claimants and job applicants.
• Interview, assess, and evaluate customers to meet employment, training, and vocational needs.
• Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting.
• Assists, directs, and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources.
• Provides on-site visits to businesses to understand employer needs, operations, and job openings.
• Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both.
• Works with Program Staff to ensure compliance with Department of Labor case management standards.
• Refers applicants to employers and follows up on the hiring process.
• Provides excellent customer service to internal and external customers.
• Provides employment services to people who may have significant barriers to employment.

Qualifications

PREFERENCES/AGENCY REQUIREMENTS:

Preference may be given to those with case management experience.

Preference may be given to candidates with experience working in state and federal programs.

Preference may be given to candidates with customer service experience.

Preference may be given to candidates with experience building and maintaining relationships with community partners.

Must have a valid drivers license.

KNOWLEDGE:

• Knowledge of state and federal statutes relative to employment and Agency programs.
• Knowledge of departmental policies, customer service standards, and inter-agency protocols.
• Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using various multimedia resources, particularly Internet services.
• Knowledge of administering and interpreting interest, skills, and proficiency tools, and assessing employment issues and limitations.
• Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion.
• Skills in public speaking, oral, written, and electronic communication, and record-keeping.
• Skills in establishing rapport with partner services and respecting established protocol with government agencies and their staff.
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to actively listen to others to foster a positive exchange of information.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business or Human Services)

Experience:

0-1 year of progressive work experience (typically in Business or Human Services)

OR

Education & Experience Substitution:

3-4 years of progressive work experience (typically in Business or Human Services)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Travel is required: Occasional weekday, local travel to neighboring communities within the Bighorn Basin during business hours. Overnight travel for training purposes is approximately 1 - 2 times per year (weekdays only). A state vehicle may be provided for travel.

NOTES:

• FLSA: Non-Exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• Offers of employment will be contingent upon successfully completing a background check.

Supplemental Information

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(EHEM07) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04

(AA) Describe your relevant experience in the box below.

05

Do you have experience in customer service?

• Yes
• No

06

Please describe your experience in customer service.

07

Do you have experience working in federal programs?

• Yes
• No

08

Please describe your experience working in federal programs.

09

Do you have experience building and maintaining relationships with community partners?

• Yes
• No

10

Please describe your experience building and maintaining relationships with community partners.

11

Do you have a valid drivers license?

• Yes
• No

12

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

13

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.

14

(A1) If you selected Other, please tell us where you heard about this opportunity.

15

(AA) VETERANS PREFERENCE DISCLOSURE: Per Wyoming Statute, current employees of the State of Wyoming are not eligible for Veterans Preference. If you are not a current employee of the State of Wyoming, to be eligible to receive Veterans Preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. * I have read and understand the Veterans Preference Disclosure and understand that, if claiming Veterans Preference, I must attach the appropriate supporting documentation to each application I submit in order to receive Veterans Preference.

• Yes, I have read and understand the Veterans Preference Disclosure.
• No, I am not claiming Veterans Preference

16

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

17

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm