Employee Support Specialist

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support and training. Most of the training is done on the floor in the houses where our clients are.

Responsibilities Include:

Maintain program visibility by being in the programs and provide immediate training based on observations in coordination with program supervisor
Provide company updates, clarification of policy and procedures, and continued training to direct care staff while working with them in the program

Facilitate New Employee Orientation training (in office) and education
Utilize training guidelines to ensure a standardized training experience
Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale
Generates reports recapping program visits and employee performance

Benefits:

Full Benefits Package
4 weeks of paid time off every year
$2000 Referral Bonus
Tuition reimbursement and Student Loan Pay-down programs
Employee Assistance Programs
And More!

Qualifications:

High School Diploma or equivalent
Valid Wisconsin driver’s license for 3 years with an acceptable driving record
Maintain insurance on personal vehicle
5 years caregiving experience, 1-2 years of supervisory experience preferred
Excellent communication skills
Ability to lead employee orientation and training sessions
Ability teach required skills and knowledge to direct care staff
Must be able to travel to different work locations, training sessions, and meetings

Homes for Independent Living celebrates diversity and we are committed to creating an inclusive environment for all employees and clients.

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.  We ask for demographic information so that we can be intentional in supporting our Owners best.  Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.