| Location | Lansing, MI |
| Salary | $45.47–$68.94 Per Hour |
Employee Service Counselor Manager-14
Salary
$45.47 - $68.94 Hourly
Location
Lansing, MI
Job Type
Permanent Full Time
Job Number
1901-27-164ESP
Department
Civil Service Commission
Opening Date
10/22/2026
Closing Date
11/2/2026 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Job Description
The Civil Service Commission is seeking a dedicated and experienced professional to serve as a first-line manager within the Employee Service Program (ESP). This role oversees a team of ESP Counselors who provide clinical assessments, referrals, and follow-up services to employees and their families.
In this position, you will:
Ideal candidates will bring:
Strong leadership and mentoring skills
Experience in clinical assessment, case management, or employee assistance programs
The ability to communicate effectively and maintain professionalism in sensitive situations
A commitment to promoting employee well-being and organizational health
This is an excellent opportunity for a compassionate, skilled professional committed to supporting employee wellness and leading a high-performing team.
View the position description
Required Education and Experience
Education
Possession of a master's degree with a major in psychology, social work, or counseling.
Special Requirements, Licenses, and Certifications
Possession of a Michigan license in good standing to practice the applicable mental health profession as a psychologist, social worker, or counselor.
Certificate in Critical Incident Stress Management: Group Crisis Intervention preferred.
Experience
Four years of professional experience equivalent to an Employee Service Counselor; or two years equivalent to an experienced-level (P11) master licensed mental health professional; or one year equivalent to an advanced-level (12) master licensed mental health professional.
Five years of providing mental health and substance abuse assessments and treatment in a clinical setting is preferred.
View the job specification
Additional Requirements and Information
Expertise in clinical mental health work with special emphasis on suicide prevention and risk assessment, crisis intervention, clinical assessment and diagnosis of adult's presenting with complex mood, trauma-related and substance use disorders. Expertise in engaging with and diffusing high risk and resistant clients. Thorough working knowledge of mandated reporting requirements and protocol, ethics and laws related to mental health confidentiality. Expertise in clinical documentation and ability to meet all program metrics for documentation quality and timeliness requirements. Ability to establish positive working relationships and communicate effectively within all levels of state government, and excel at presenting information to groups, including management groups.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
EMSCMGR - Do you possess at least master's degree with a major in psychology, social work, or counseling? If so, please attach a copy of your official transcript.
02
EMSCMGR - Do you possess at least Four years of professional experience equivalent to an Employee Service Counselor; or two yearsequivalent to an experienced-level (P11) master licensed mental health professional; or one year equivalent to an advanced-level (12) master licensed mental health professional?
03
Do you have an active license in psychology, social work, or counseling? If so, please attach a copy of your license.
04
Select the number of years of experience you have providing mental health and substance use assessments and treatment in a clinical setting.
05
Please describe your experience providing mental health and substance use assessments and treatment in a clinical setting. If you do not possess any experience, respond N/A.
06
Do you have experience supervising others in a clinical setting?
07
Please describe your experience supervising others in a clinical setting. If you do not possess any experience, respond N/A.
08
Do you have any clinical mental health specialty certifications?
09
Please describe in detail your specialty certifications. If you do not possess any specialty certifications, respond N/A.
10
Did you attach a cover letter, resume, and copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)
Required Question
Employer State of Michigan
Department Civil Service Commission Address 400 S. Pine Street, P.O. Box 30002
Lansing, Michigan, 48909
Phone 800-788-1766