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Employee Relations Manager

Nextech

Melbourne, Florida

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JOB DETAILS
SALARY
$90,000–$90,000
SKILLS
1st Level Support, Analysis Skills, Best Practices, Business Strategy, Business Support, Coaching, Communication Skills, Conflict Resolution, Corporate Compliance, Corporate Policies, Customer Satisfaction, Decision Support, Detail Oriented, Employee Relations, Employment Law, Establish Priorities, HVAC, Health Insurance, Human Resources, Human Resources Strategy, Interpersonal Skills, Leadership, Legal, Life Insurance, Maintenance - HVAC, Metrics, Microsoft Office, Multitasking, Organizational Development/Management, Organizational Skills, People Management, Performance Management, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Retention Programs, Risk, Risk Management, Strategic Analysis, Vlookups, Willing to Travel, Workforce Planning, Workplace Issues, Writing Skills
LOCATION
Melbourne, Florida
POSTED
15 days ago
Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You'll Be Doing
The Employee Relations Manager serves as a strategic HR leader who partners with Regional Human Resources Business Partners (HRBPs) across multiple states within nationwide HVAC/R field operations. This role fosters a positive workplace culture, enhances employee engagement, and implements scalable strategies that support retention, HR compliance, and operational excellence across the organization. This role is responsible for employee relations escalations from the HRBP team and provides process improvement educational training, as needed.
What Makes Nextech Different?
  • Excellent Health Insurance options including a FREE employee only option
  • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
  • FREE life insurance equal to your annualized pay rate
  • 401k with a 50% match up to the first 6% of your contributions
  • 7 paid Holidays
  • 2 paid Personal days
  • 10 paid Vacation days
Min CompensationUSD $90,000.00/Yr. Max CompensationUSD $105,000.00/Yr. Responsibilities
  • Serves as strategic advisor to HRBPs, providing guidance on employee relations, workforce planning, and leadership matters
  • Analyzes workforce metrics (turnover, retention, engagement) to deliver insights and implement strategies that improve retention and organizational effectiveness
  • Demonstrates initiative and proactiveness by identifying opportunities for improvement, leading change efforts, solving complex problems, and taking ownership of projects and systems
  • Partners with Regional HRBPs to drive consistent employee relations practices and alignment with corporate HR strategies across multiple states
  • Provides day-to-day guidance and first-level support to HRBPs on employee relations issues, performance management, and conflict resolution
  • Serves as escalation point for complex or high-risk employee relations matters, conducting or guiding investigations and ensuring compliant, well-documented outcomes
  • May partner with legal counsel to manage sensitive employee matters and mitigate organizational risk
  • Ensures consistent application of company policies and compliance with federal, state, and local employment laws
  • Supports HR change initiatives and promotes consistent communication across the organization
  • Collaborates with HR leadership to standardize policies, procedures, and employee relations best practices
  • Develops and delivers reports and presentations on HR metrics, trends, and insights to support business decision-making
  • Acts as ambassador for HR and company culture, values, and purpose
  • Upholds company policies and performs all responsibilities in a professional, accurate, and compliant manner
  • Other related job duties as assigned
Qualifications
  • Strong knowledge of federal, state, and local employment laws, particularly in multi-state contexts
  • Strong interpersonal, written, and oral communication skills with strong problem-solving ability; able to influence leaders and manage sensitive situations with discretion
  • Ability to influence HR partners without direct authority
  • Strong conflict resolution, coaching, and employee relations expertise
  • Demonstrated strategic thinking, analytical decision-making, and organizational change leadership
  • High proficiency in Microsoft Office, including advanced Excel skills (pivot tables, VLOOKUP, macros, formulas)
  • Strong organizational skills with ability to manage multiple projects, prioritize effectively, and work independently in a fast-paced environment
  • Exceptional attention to detail and ability to maintain confidentiality
  • Ability to travel as needed
  • Legal author

About the Company

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Nextech