Employee Relations HR Generalist

Our Mission

All of us, for each of you, every time.

Our Vision

Together, serving as the trusted regional healthcare partner.

Our Values

Listen~Love~Respect~Excel~Innovate

At Samaritan, we do more than deliver healthcare-we make a meaningful difference in the lives of our community every day. We're committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstanding care to every patient we serve.

The Employee Relations/HR Generalist serves as the primary resource for leaders and employees regarding employee relations matters, corrective actions, workplace investigations, policy interpretation, union grievances, performance management, and conflict resolution. This position partners closely with leadership to ensure consistent application of organizational policies, collective bargaining agreements, and employment laws while maintaining positive employee relations and supporting a culture of accountability, engagement, and respect.

The Employee Relations/HR Generalist promotes employee retention, assists leaders in resolving workplace concerns, supports performance improvement efforts, facilitates investigations, and provides guidance on employment practices. This role also contributes to HR compliance, employee development, workforce planning, and organizational culture initiatives.

This is a full-time position working Monday-Friday from 8:00am-4:30pm.

ESSENTIAL FUNCTIONS

Employee Relations and Labor Relations

• Serves as the primary HR resource for employee relations matters, providing guidance and support to leaders and employees.
• Conducts workplace investigations involving policy violations, employee complaints, harassment concerns, misconduct allegations, and other workplace issues.
• Advises leaders on corrective action processes including coaching, verbal warnings, written warnings, final warnings, suspensions, and terminations.
• Composes and Reviews disciplinary documentation to ensure consistency, fairness, and compliance with organizational policies and employment laws.
• Coordinates and manages union grievance processes, including investigation, preparation of responses, meeting participation, documentation, and follow-up.
• Assists leadership with collective bargaining agreement interpretation and administration.
• Partners with leaders to resolve workplace conflicts and improve team dynamics.
• Identifies employee relations trends and develops recommendations to improve engagement and reduce turnover.

Performance Management

• Administers employee performance coaching processes, including coaching leaders on introductory evaluation feedback and extensions, annual evaluation feedback, and performance improvement plans.
• Coaches leaders on performance documentation and employee accountability.
• Assists with development and implementation of performance improvement programs and leadership coaching initiatives.

Policy Administration and Compliance

• Interprets and applies organizational policies, procedures, collective bargaining agreements, and employment regulations.
• Ensures compliance with federal, state, and local employment laws.
• Maintains accurate employee relations records and documentation.

Human Resources Operations

• Maintains HRIS and employee records with a high degree of accuracy and confidentiality.
• Cross trained to assist with benefits enrollment, retirement enrollment, retirement forms processing, performance manager, exit interviews, terminations, rate adjustments, new hire onboarding, and new hire orientation activities as needed.
• Assists employees with HR-related questions and requests.
• Assist HR team with public events and professional rounding.

Leadership Support

• Functions as a trusted advisor to organizational leaders regarding employee relations matters.
• Supports leaders in identifying solutions to employee concerns and operational challenges.
• Provides recommendations regarding employee relations risks and organizational impact.
• Performs other duties as assigned.

WORK ENVIRONMENT

The individual in this position reports to the Director of Human Resources. This position works closely with Human Resources, Leadership, Employee Health, & Education to support all work and organizational activities.

ESSENTIAL SKILLS AND EXPERIENCE:

• Education:

• Graduate of an accredited college or university with a bachelor's degree in HR Management, Business Administration or similar is required.

• Experience:

• Five (5) to seven (7) years of progressive Human Resources experience required.

• Employee relations, labor relations, corrective action administration, workplace investigations, or healthcare HR experience is strongly preferred.

• Experience working in a unionized environment is strongly preferred.

• Skills/Competencies:

• Strong knowledge of employee relations principles and employment law.

• Knowledge of collective bargaining agreement administration and grievance handling.

• Ability to conduct thorough workplace investigations and maintain confidentiality.

• Strong conflict resolution, mediation, and problem-solving skills.

• Excellent verbal and written communication abilities.

• Ability to build effective relationships across all levels of the organization.

• Strong organizational skills and attention to detail.

• Ability to analyze trends and make recommendations based on data.

• Ability to manage sensitive situations with professionalism and discretion.

• Proficiency with HRIS systems and Microsoft Office applications.

PHYSICAL DEMANDS:

• Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling.
• Ability to lift/carry up to 30 pounds
• Good reading eyesight.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.

As a Samaritan professional, you will be asked to commit to being part of a culture grounded in our Mission, Vision, Values, and Strategy that brings service and operational excellence to life each day while creating an exceptional experience for our patients, professionals, physicians, and students. Additionally, how we present ourselves matters, and adherence to our Professional Appearance Policy reflects the pride, respect, and professionalism we bring to those we serve.