Employee Relations Consultant

Position Information

General Information

Position Number 000468 Vacancy Open to All Candidates Working Title Employee Relations Consultant Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule

8:00 AM - 5:00 PM, Monday - Friday, with occasional evenings and weekend hours required, as necessary

Hours per week 40 FLSA Status Exempt Division Business Affairs Department Human Resources (Adm) Work Location King Hall, 113 Salary Range $66,000 Primary Purpose of Department

The Human Resources Department's Employee Relations (ER) Unit supports a positive, productive, and fair work environment by providing comprehensive services to employees, managers, and supervisors.

The office administers key programs and policies related to discipline, performance management, grievances, unemployment insurance, ADA workplace accommodations, and the prevention of unlawful workplace harassment, discrimination, or retaliation, as well as workplace violence.

Our team offers counseling and guidance to employees who have workplace concerns, complaints, or grievances. We also provide consultative support to managers and supervisors, assisting with performance expectations, documentation, feedback, and the development and issuance of appropriate communications, including those related to disciplinary actions.

Primary Purpose of Position

The primary purpose of this position is to serve as a key Employee Relations Consultant for the university, managing and facilitating the day-to-day functions, ensuring compliance, consistency, and a supportive process. The ER Consultant's role is dedicated to core employee relations responsibilities, including coaching and advising managers on performance and disciplinary matters up to and including termination; conducting investigations and grievance processes; facilitating conflict resolution between employees and/or managers; and proactively identifying opportunities to strengthen employee relations practices, procedures, and overall workplace culture.

Additional responsibilities may include, but are not limited to, tracking and managing cases through the Salesforce Case Management and Ticketing system; assigning and responding to cases received through the Employee Relations and ADA email inboxes; writing investigation summaries and reports; answering phone calls and performing administrative tasks; and generating reports to support team operations and data-driven decision-making.

Summary of Position Responsibilities

This position serves as the primary point of contact for employees and department leaders (supervisors and managers) regarding employee relations matters. Key responsibilities include intake and resolution of employee complaints, administering disciplinary procedures, and reviewing and editing documentation such as written warnings, Performance Improvement Plans (PIPs), and related communications.

Minimum Education/Experience

• Bachelor's degree in human resources, business, psychology, organizational development, or a related field, and
• At least two years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best practices in support of organizational goals and objectives; or
• An equivalent combination of relevant education, training, and experience.

Preferred Education, Knowledge, Skills and Experience

• Four or more years of direct employee relations experience handling disciplinary matters, conducting investigations, and mediating workplace conflicts between employee-to-employee or employee-to-supervisor/manager.
• Experience documenting case activities and managing cases in a case management system (e.g., Salesforce, ServiceNow, Remedy, or SAP).
• Demonstrated ability to manage an average caseload of approximately 15 employee relations cases simultaneously.
• Advanced proficiency in Microsoft Excel.
• Demonstrated ability to communicate effectively, both in writing and verbally, with diverse audiences,

Necessary Certifications/Licenses Preferred Certifications/Licenses

HR Certification (SHRM-CP and SHRM-SCP) or other HR-related certifications

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits overview/
• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.

Telework Schedule:

This position is eligible for a hybrid work arrangement based on successful performance, conduct, completion of required training, and operational needs.

• After 90 days: Eligibility for up to one (1) remote workday per week.
• After six months: Consideration may be given for up to two (2) remote workdays per week, contingent upon successful completion of designated training and demonstrated satisfactory performance and conduct.
• Telework is not guaranteed and is subject to ongoing review and approval by Human Resources leadership. Telework arrangements may be modified or discontinued based on operational or business needs, performance or conduct considerations, or changes to University telework policies, procedures, and practices.

Posting Open Date 09/22/2026 Posting Close Date Open Until Filled Yes Proposed Hire Date 10/15/2026 If time-limited please indicate appointment end date Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UNC Charlotte Website

• HERC Job Board

• Inside Higher Education

• Mitratech Circa (formerly known as Local JobNetwork)

• Another Website

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Other

• Where did you learn about this posting?

(Open Ended Question)

• • Bachelor's degree in human resources, business, psychology, organizational development, or a related field, and at least two years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best practices in support of organizational goals and objectives; or an equivalent combination of relevant education, training, and experience.
• Yes, at least a Bachelor's degree in human resources, business, psychology, organizational development, or a related field, and at least two years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR b
• Yes, an Associate's degree in human resources, business, psychology, organizational development, or a related field, and at least four years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best pr
• Yes, a High School Diploma/GED and at least six years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best practices in support of organizational goals and objectives.
• No

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents

• Unofficial Transcripts
• Other Document
• Writing Sample
• Other Document 2
• Other Document - URL
• Other Document 3