Employee Relations Business Partner

EMPLOYEE RELATIONS BUSINESS PARTNER

The Employee Relations (ER) Business Partner serves as a trusted advisor, providing guidance and employee relations subject matter expertise to leadership and colleagues in promoting and fostering a fair, positive, collaborative and productive working environment. The ER Business Partner is responsible for the day-to-day employee relations functions for assigned departments within a division, which includes providing performance management support and managing and resolving complex employee relations issues and workplace conflicts, including investigations related to violations of policy and allegations of misconduct.

• Conduct timely, objective and thorough investigations into HR related concerns raised through the Ethics Offices and other channels.
• Develop comprehensive investigation plans to ensure relevant factual information is gathered and collected.
• Document all aspects of the investigations including interview summaries, evidence collection, and findings, ensuring all records are detailed, accurate and maintained securely.
• Analyze investigation findings to determine the appropriate resolution of all issues in accordance with policies and procedures.
• Consult with internal stakeholders (as appropriate), including Ethics Office, Legal, Compliance, Internal Fraud, Security and HR Business Partners to ensure risks are being properly accessed.
• Produce comprehensive and clear investigation reports, summarizing allegations, investigative work performed, key findings and conclusions, ensuring conclusions are evidence based.
• Utilize case management system and other tools to document findings and evidence.
• Analyze aggregate case work data to identify issue trends and opportunities and develop strategies to address systemic issues and mitigate organizational risk.
• Provide guidance, counsel and instruction to managers related to performance issues including the administration of corrective action.
• Coach and advise colleagues and managers through sensitive HR issues to resolve conflict and seek workable solutions.
• Interpret and explain policies, procedures and regulations related to colleague relations.
• Review and provide recommendations on policies and procedures that support the colleague experience.
• Foster effective communication and healthy workplace relationships among colleagues and managers.
• Analyze ER trends and make suggestions for broad-based training and/or other interventions to prevent future occurrences.
• Participate in the development and deployment of ER related training and other team projects as needed.
• Consistently demonstrate and promote RBC’s Blueprint, with emphasis on building trust, integrity and collaboration.
• Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation; understands best practices, anticipates legislation, enforces adherence to requirements and advises management on needed actions.

• Bachelor's Degree or equivalent combination of education and experience.
• 5 or more years of Human Resources experience, including at least 3 years of dedicated ER and investigative experience.
• Demonstrated experience independently conducting workplace investigations involving allegations of misconduct, policy violations and other complex employee relations matters.
• Experience preparing thorough investigation documentation, credibility assessments, findings, and recommendations.
• Intermediate proficiency with Microsoft Office Suite (e.g., MS Word, Excel, Outlook and Powerpoint) and case management systems.