Employee Relations and Compliance Manager

Essential Functions Employee Relations & Workplace Support Serve as the primary point of contact for employee relations matters, including sensitive and complex workplace concerns Conduct and manage employee relations reviews, ensuring timely, fair, and well-documented outcomes Provide coaching and guidance to managers on performance management, conflict resolution, and corrective actions Meet with employees and managers to support conflict resolution and workplace solutions Promote a trauma-informed, culturally responsive approach to employee engagement Other duties as assigned Compliance & Risk Management Ensure compliance with federal, state, and local employment laws Manage leaves of absence (FMLA, CFRA, PDL) and workers compensation processes Support internal and external audits and regulatory reviews Maintain and update HR policies and procedures Ensure accurate and consistent documentation practices Other duties as assigned HRIS (UKG) & Data Management Serve as primary administrator for UKG, ensuring data accuracy and system integrity Manage employee data, workflows, and reporting Partner with Payroll and People and Culture teams for accurate processing Generate and analyze People and Culture metrics Identify opportunities for system and process improvements Other duties as assigned Organizational Partnership Partner with leadership to support employee experience and engagement Provide guidance on HR policies and best practices Support onboarding and offboarding processes Collaborate cross-functionally with departments Participate in organizational initiatives and projects Other duties as assigned Core Competencies Strategic Communication & Alignment: Promotes a seamless flow of information throughout Edgewood to align employees' performance with the company's objectivesAnalytical Thinking/HR Analytics:Uses data and evaluation techniques to support informed business and workforce decisions. Applied Knowledge, Skills, and Abilities Bachelors degree in Human Resources or related field required, Masters Degree preferred.5+ years of HR experience with focus on employee relations and complianceExperience handling complex employee relations casesExperience managing leaves and workers compensationExperience with HRIS systems; UKG preferredStrong knowledge of employment lawsExcellent communication and interpersonal skills Preferred Qualifications HR certification (SHRM-CP, PHR, etc.)Experience in nonprofit or behavioral health settingExperience in union environment Salary Information This position has a salary range of $85,000.00-$105,000.00.

Employee Relations and Compliance Manager, this is a full-time, exempt, Mon. through Friday, 8AM-5PM, hybrid position located at our Vicente campus in San Francisco. Mission: We provide the people, place, and path for exceptional youth mental health. Vision:We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives. About Edgewood: Each person who works at Edgewood shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood's successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters. Position Summary The Employee Relations & Compliance Manager plays a critical role in supporting a positive, equitable, and compliant workplace. This position serves as the primary point of contact for employee relations matters, providing guidance, review, and resolution of workplace concerns in a timely and thoughtful manner. The role also ensures organizational compliance with employment laws and internal policies while maintaining strong oversight of HR systems, including UKG, to support data integrity, reporting, and operational efficiency. This position partners closely with leadership to support employee well-being, mitigate organizational risk, and promote a culture aligned with the organizations mission and values. Essential Functions Employee Relations & Workplace Support Serve as the primary point of contact for employee relations matters, including sensitive and complex workplace concerns Conduct and manage employee relations reviews, ensuring timely, fair, and well-documented outcomes Provide coaching and guidance to managers on performance management, conflict resolution, and corrective actions Meet with employees and managers to support conflict resolution and workplace solutions Promote a trauma-informed, culturally responsive approach to employee engagement Other duties as assigned Compliance & Risk Management Ensure compliance with federal, state, and local employment laws Manage leaves of absence (FMLA, CFRA, PDL) and workers compensation processes Support internal and external audits and regulatory reviews Maintain and update HR policies and procedures Ensure accurate and consistent documentation practices Other duties as assigned HRIS (UKG) & Data Management Serve as primary administrator for UKG, ensuring data accuracy and system integrity Manage employee data, workflows, and reporting Partner with Payroll and People and Culture teams for accurate processing Generate and analyze People and Culture metrics Identify opportunities for system and process improvements Other duties as assigned Organizational Partnership Partner with leadership to support employee experience and engagement Provide guidance on HR policies and best practices Support onboarding and offboarding processes Collaborate cross-functionally with departments Participate in organizational initiatives and projects Other duties as assigned Core Competencies Strategic Communication & Alignment: Promotes a seamless flow of information throughout Edgewood to align employees' performance with the company's objectivesAnalytical Thinking/HR Analytics:Uses data and evaluation techniques to support informed business and workforce decisions.Conflict Management & Resolution: Effectively resolves workplace disagreements at individual and group levels.Judgement & Decision-Making: Applies sound reasoning to analyze situations and make fair, objective decisions.Inclusive Leadership & Cultural Competence: Contributes positively to a healing-centered, respectful workplace by engaging others with humility, and care. Fosters a respectful, healing-centered environment that honors diverse identities and experiences. Applied Knowledge, Skills, and Abilities Bachelors degree in Human Resources or related field required, Masters Degree preferred.5+ years of HR experience with focus on employee relations and complianceExperience handling complex employee relations casesExperience managing leaves and workers compensationExperience with HRIS systems; UKG preferredStrong knowledge of employment lawsExcellent communication and interpersonal skills Preferred Qualifications HR certification (SHRM-CP, PHR, etc.)Experience in nonprofit or behavioral health settingExperience in union environment Salary Information This position has a salary range of $85,000.00-$105,000.00. As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package: 16 days of PTO the first year and more thereafterNine paid holidaysFive health and wellness days off annually10% additional pay for community-relevant second language fluencyMedical/Dental/ and Vision plans403 B Retirement Plan with agency matchEmployee Assistance ProgramCommuter Benefits ProgramMedical and Childcare Flexible Spending AccountsPet InsuranceIdentity Theft Protection PlanPaid Employee Referral ProgramCareer advancement opportunitiesRetention bonuses for many positionsContinuing Education expense reimbursementProfessional licensing fee reimbursementProfessional Development reimbursement opportunitiesVerified Public Service Loan Forgiveness Employer Equal Opportunity Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.