Performing administrative activities associated with case management, including document management, file maintenance, data entry, record tracking, audit support, reporting, and monitoring requests to ensure timely completion. Conducting case-related research and gathering relevant information, records, and supporting documentation to assist internal stakeholders and legal counsel with employment-related matters.
Numbers & Facts
Location
RI
Description
Our Client, a Retail Pharmacy company, is looking for an Employee Relations Analyst for their Remote location.
Responsibilities:
Obtain, review, and manage accommodation-related documentation, ensuring timely, confidential, and accurate recordkeeping throughout the accommodation process.
Conducting case-related research and gathering relevant information, records, and supporting documentation to assist internal stakeholders and legal counsel with employment-related matters.
Performing administrative activities associated with case management, including document management, file maintenance, data entry, record tracking, audit support, reporting, and monitoring requests to ensure timely completion.
Maintaining organized and accurate electronic files and records in accordance with company policies, records management requirements, and applicable legal standards.
Effectively leveraging resources to achieve first contact resolution and provide proactive support to colleagues.
Assisting with policy interpretation, and the application of Client Health policies and the Code of Conduct.
Consulting with leaders regarding colleague discipline and performance issues.
Responding to colleague inquiries, escalating to the appropriate team for further review and consultation when necessary.
Responding to general inquiries related to workforce reduction, escalating concerns where appropriate.
Providing cross-functional support to other areas of the business, as appropriate.
Demonstrating empathy, putting people first and inspiring trust with our colleagues
Interacting and effectively influencing colleagues within all levels of the organization
Making sound, constructive business decisions, mitigating risk and adverse exposure to the Company while upholding what is right for the business and the colleagues we serve
Collaborating cross-functionally to achieve desired outcome
Demonstrating knowledge of current state and federal employment/labor laws and regulations
Requirements:
Leadership experience can substitute for 2+ years of practical experience and understanding in Employee Relations, Labor Relations, or as an HR Generalist.
Preferred Qualifications:
Prior mentoring, leadership, mediation, or consulting experience
Knowledge of current state and federal employment/labor laws and regulations
Solid real time problem solving and decision-making skills
Certifications: PHR/SPHR and/or CP/SCP (SHRM)
Education:
HS diploma/GED required, Bachelor's Degree preferred; or equivalent years of work experience may substitute.