Employee Experience Specialist (EES)

This role manages the administrative side of employee experience — tracking milestones, processing illness/injury/bereavement communications, and maintaining engagement programs — while serving as a liaison between craft employees and internal departments. This role is home-based out of our Des Moines, Iowa warehouse, which provides two key advantages: constant visibility with the warehouse crews, and a central place to store and manage gear inventory for site visits.

About Us:

A proud member of the Quanta Services family of companies, Ampacity, LLC (Ampacity) delivers a forward-thinking approach to structural and electrical solutions for clean energy transition projects. From design, kitting, and installation to comprehensive electrical procurement, Ampacity specializes in expert-engineered, field-ready solutions that accelerate project timelines and maximize impact. Made up of more than 350 passionate professionals committed to simplifying complexity across the energy value chain, Ampacity empowers customers to build smarter, faster, and more efficiently­—with the most reliable technology in the industry. Headquartered in California, Ampacity maintains facilities in Mississippi, Kentucky, and Iowa, with offices in Florida, Georgia, and Vermont. Since 2014, Ampacity has delivered nearly eight gigawatts of fully engineered clean energy systems across North America.

About this Role:

The Employee Experience Specialist supports HR, Operations, and Safety by coordinating employee engagement, recognition, and care initiatives for our craft workforce. This role manages the administrative side of employee experience — tracking milestones, processing illness/injury/bereavement communications, and maintaining engagement programs — while serving as a liaison between craft employees and internal departments. This role is home-based out of our Des Moines, Iowa warehouse, which provides two key advantages: constant visibility with the warehouse crews, and a central place to store and manage gear inventory for site visits. Because the role supports employees across multiple locations, this position requires significant travel (approximately 50–75%) to our warehouse locations in Brooks, Kentucky and Kosciusko, Mississippi, as well as to active construction sites. 

 

Pay Range: $28 - $35/hourly 

What You'll Do:

• Coordinate employee engagement and recognition programs — tracking milestones, work anniversaries, and safety achievements
• Process and route employee feedback to Operations and HR, summarizing themes and recurring concerns
• Maintain gear inventory records and coordinate distribution logistics for craft employees
• Log and route EHS-related statements and reports to Safety, HR, and Claims, ensuring accurate documentation
• Serve as the point of contact for illness, injury, and bereavement communications between employees, HR, and Operations
• Coordinate care packages and check-ins for employees who are injured, sick, or bereaved
• Share engagement best practices with other Employee Experience Specialists across the business
• Duties may evolve with business needs

What You'll Bring:

• Bilingual in English and Spanish (written and verbal) preferred
• Strong organizational and administrative skills
• Comfortable managing multiple ongoing cases/programs with minimal supervision
• Clear, empathetic communicator across all levels of the organization
• Prior HR, coordination, or administrative experience preferred

What You'll Get:

 

• Competitive Total Compensation Industry-leading salary plus 401k for eligible employees 

• Time Off That Matters Paid vacation, sick days, holidays, parental leave, and bereavement leave 

• True Work-Life Balance Health resources and wellness support to help you thrive inside and outside of work 

• Comprehensive Health Coverage Medical, dental, and vision insurance plus additional health assistance 

• Career Growth Opportunities Internal promotion priority with training and skills development programs 

• People-First Culture Diverse, inclusive environment where you're valued as a whole person 

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.