Employee Benefits Account Manager
Tulsa, OK
Onsite Position
BancFirst Insurance Services, 220 E 8th St, Tulsa, OK 74119
Full Time
POSITION SUMMARY
This position is responsible for servicing a book of business in a timely, accurate and positive manner with the input of the producer on the account, if a producer is on the account.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Renewal & New Business
May initiate or attend meetings with the producer(s) or supervisors to discuss marketing plans for expiring accounts in advance of expiration.
Market new groups and renewals and prepare spreadsheets and quotes sheets as needed and instructed and discuss options with producer or customer.
Organize, assist and attend group enrollments as needed.
Submit group paperwork to carrier(s) and gather information needed for policy issuance.
Enter appropriate information according to policies and procedures into the EPIC Agency Management System including invoicing and billing.
Enter follow up activities for renewal and commissions.
Process enrollment/terms for groups as needed.
Assist with claim and customer billing inquiries and issues.
Quote individual medical, dental, etc as needed.
Answers benefit related question in dealing directly with customers or producers.
May instruct and work with Assistants in servicing of customer needs.
Accounting/Audits
Responsible for resolving accounting discrepancies to producers and clients if applicable.
General
Requests and tracks the processing of policy changes, additions and deletions during the policy term.
Ensures the accuracy of information in the Agency Management System.
Responsible for the accuracy of work given to Assistant(s).
Generally handles larger and more complex accounts than AM I and book is larger in size in terms of number of accounts and/or commission handled.
Maintains positive and professional working relationships with clients, carriers and other employees in the office.
Regular and consistent attendance is an essential function of this position
REQUIREMENTS
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity\u2026Our differences enhance business performance.
Oklahomans Banking Oklahoma
We're BancFirst. Unlike many banks these days, we've always been very clear on who we are and where we're going. Partly because we've never lost sight of where we came from.
First and foremost, we're proud to call ourselves an Oklahoma bank. In fact, our banking lineage goes all the way back to the Run of '89, so our roots go deep in Oklahoma soil. Over the years, BancFirst has grown from a confederation of community banks throughout the state, to a multi-bank holding company, to the largest state chartered bank in Oklahoma. Today, we have locations in small towns and large cities throughout the state.
When we say that we're an Oklahoma bank, we mean that our business identity has always been built around a commitment to Oklahoma and Oklahomans. That commitment has never changed and has brought us a great deal of success. Over the years it has developed into precepts that are at the very heart of our business philosophy.
There may be banks with more locations and banks with lots of offices in other states, but no bank anywhere can match our loyalty to Oklahoma. At BancFirst, we've always thought it was good business to put Oklahoma first. We still do.
As a prospective employee, it’s important that you understand the way we look at our business and our attitude toward our fellow Oklahomans.
You’ll Like Our Style
BancFirst's business "style" flows naturally out of who we are - Oklahomans. That means you can expect a friendly, helpful attitude when you work with us, as well as pride in the contribution we make every day to Oklahoma's prosperity.
It also means a natural preference for doing business up close and personal. While we've never been slow to take advantage of technological opportunities, we've also never lost sight of a basic banking truth: that ultimately, every banking relationship is a relationship between people. That's why so much of our business is built on long-term relationships with customers. We take the time to work with our customers at their places of business. That way, we can develop a first-hand understanding of their goals and ambitions. When you work with BancFirst, you can expect a genuine commitment to help you select the proper mix of financial tools to help you succeed.
Our Unique Structure Gives You Unique Advantages
Success is the result of careful decision-making which results from a forthright exchange of information. We've always believed that that kind of exchange is best made face to face, and that's why we've evolved the unique corporate structure that serves our customers so well. The BancFirst way is local empowerment: we place handpicked decision-makers in each of our banks and give them wide-ranging responsibility for their locations.
Our structure means you can count on access to capable professionals who have the authority to get things done for you promptly, without having to obtain approval from an out-of-state home office. That's true at every BancFirst location throughout Oklahoma, and that's not something every bank in Oklahoma can say.
Strength And Stability - Yesterday, Today, And Tomorrow
At the same time, we never lose sight of the fact that our asset quality is the bedrock of our success. With BancFirst, you can be confident that your business is backed by a bank with the capital strength to serve you over the long haul. We'll be here when you need us, with all the financial resources you'll need to achieve the goals you set for yourself and your business.
Service Is Our Top Priority
Every business poses a financial challenge that demands flexibility and responsiveness from its bank. We understand that you need quick action and unique solutions for your particular situation. In short, what you need from your bank is what you give to your customers: quality service.
To us, quality service is being available when you need us, with the answer or product that satisfies your need, so that you will be able to capitalize on opportunities and maximize your potential.
Excellence Is Standard
From the teller's window to the loan officer's desk, BancFirst has assembled a statewide network of decision-makers who pledge to give you a superior level of customer service.
BancFirst is a team of Oklahomans committed to banking Oklahoma today and tomorrow, just as we did yesterday.
Come to BancFirst and let us show you that "Oklahomans Banking Oklahoma" is more than just a slogan.
Our Services:
Checking
Savings & Investments
Loans
Convenience Services
Checking Services
Commercial Lending
Cash Management & Electronic Banking
International Banking
Convenience Services
Personal Trust
Employee Benefit Services
Corporate Trust
Investments
401(k) Login
Trust Custodian Login
We are always looking for hard-working, friendly people who are focused on quality customer service. Please contact us if you have skills that would be beneficial in the following areas:
At BancFirst, we understand the importance of offering our employees competitive salaries, opportunities for advancement, and great benefits. If you’re interested in a career with us, we’d be happy to discuss with you in-person, our benefits, on-site amenities, company culture and work hours.