Billing, Communication Skills, Critical Care, Customer Support/Service, Detail Oriented, Emergency Care, Emergency Services, Financial Policies, Financial Procedures, Healthcare Customer Service, Hospital, Infection Control, Medical Records, Multitasking, Organizational Skills, Record Keeping, Team Player, Telephone Skills, Telephone Triage, Veterinary Medicine
- Being able to help pets and their parents in their troubled times
- Fun and Exciting job to work at
- 401(k)
- 401(k) matching
- Competitive salary
- Flexible schedule
- Opportunity for advancement
Emergency Veterinary Receptionist – Client Service Representative (CSR) (Part-Time)-b
Overnight, Weekend, Holidays
Georgia Veterinary Emergency and Triage Services (GVETS) – Watkinsville, Georgia
Part-Time | Evenings/Overnights, weekends, and holidays required ,( SEE BELOW)
Location: Georgia Veterinary Emergency and Triage Services (GVETS), Watkinsville, Georgia
Schedule: Evenings/Overnights, Weekends & Holidays Required
Welcome to GVETS!
Fast-paced. Fun. Fulfilling. Growing Rapidly.
GVETS is a new Emergency and Critical Care hospital, opened just 4 months ago and already growing fast. This is your chance to be part of an Emergency and Critical Care team from the ground up—help shape our culture, grow with us, and become part of a supportive family that’s excited about what we’re building together.
We’re looking for friendly, passionate team members who want to help us grow while building a fun, supportive workplace. Every shift brings new cases, new challenges, and new opportunities to learn. If you love staying busy, enjoy working with an incredible team, and want to feel genuinely excited to come to work, you’ll fit right in here!
About the Role
As a Client Service Representative (CSR), you’ll be the welcoming face and calming voice for pet owners during some of their most stressful moments. You’ll help keep things running smoothly at the front desk while supporting our doctors, technicians, and—most importantly—our patients and their families.
What You’ll Be Doing
Client Communication & Support
- Greet clients with warmth, kindness, and professionalism—both in person and on the phone
- Answer phones and help triage emergency calls and walk-in cases
- Share important information with the medical team quickly and clearly
- Explain hospital policies, procedures, and financial options in a supportive way
- Enter client and patient information accurately into medical records
- Process invoices and payments with attention to detail
- Offer reassurance and compassion during emotional and high-stress situations
Team Support
- Work closely with veterinarians, technicians, and fellow CSRs to keep the hospital running smoothly
- Communicate clearly and collaborate as part of a tight-knit team
- Help maintain a clean, organized, and welcoming front desk and lobby
- Support hospital safety, infection control, and emergency protocols
What We’re Looking For
- Previous veterinary, medical, or customer service experience is a plus—but not required
- Excellent communication and multitasking skills
- Calm, friendly, and confident demeanor in fast-paced or emotional situations
- A genuine love for animals and the people who love them
- Positive attitude and team-first mindset
- Flexible availability for evenings, weekends, and holidays
Hour Required-Please only apply if you can commit to these hours:
Applicants NEED TO BE AVAILABLE ALL THESE HOURS
- Sunday to Friday from 12midnight to 8am
- Saturday and Sundays ALL Day/Night/OVER-Night Availability
- Holidays
- Shifts will Vary- You will not be required to work all these hours just have the full availability.
Why Join Us / What We Offer
Be part of a dedicated, supportive, and amazing emergency veterinary team
Meaningful, rewarding work supporting pets and their families
Get in on the ground floor of a new hospital and shape its future
Plenty of room to grow and advance your career as the hospital expands
Training and growth opportunities in the veterinary field
Fun, fast-paced working environment
Daily interaction with pets in need
If you are passionate about emergency medicine and want to make a difference while being part of an amazing team with room to grow, we’d love to hear from you!
Why You’ll Love Working at GVETS
Fun, energetic, and supportive work environment
Never a dull day—see and learn something new every shift
Competitive pay based on experience
Meaningful, rewarding work when it matters most
Daily interaction with pets
Training, learning, and growth opportunities in emergency and critical care
Room for career advancement
If you’re looking for a role where you can learn, grow, stay challenged, and truly make a difference, we’d love to meet you.
Apply today and join the GVETS family!
Apply now by sending your resume and a brief cover letter
G
Georgia Veterinary Emergency and Triage Services -GVETS