Emergency Recovery Coordinator

  • $60,000–$70,000 Per Year
  • Full-time

Highlights

ERCs work directly with property owners, adjusters, project managers, first responders, and community leaders after traumatic events like a fire or flood — helping customers move from chaos to calm. Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? .

Numbers & Facts

LocationChesterfield, VA
Job TypeFull-time
Salary$60,000–$70,000 Per Year

Description

Benefits:
  • Medical, Dental, and Vision Benefits
  • 401(k)
  • 401(k) matching
  • Company car
  • Opportunity for advancement
  • Paid time off
  • Training & development

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?


Emergency Recovery Coordinator / Outside Sales Representative
Salary - $60,000 - $70,000 per year

What Does an ERC with Paul Davis Do?

ERCs work directly with property owners, adjusters, project managers, first responders, and community leaders after traumatic events like a fire or flood — helping customers move from chaos to calm. You'll think quickly but in a controlled manner, giving property owners confidence that their home or business is in good hands.   This is face-to-face, field-based, emotionally charged outside sales role that actually matters. Serving people in their time of need while building a high-reward career.

Role & Responsibilities
  • Generate revenue opportunities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events
  • Cooperate with public emergency response agencies and private entities
  • Establish and maintain positive, trusting relationships with property owners and referral sources
  • Monitor, interpret, and respond to lead sources
  • Educate customers on services and clearly articulate their use and need
  • Provide emergency recovery kits and services to impacted property owners
  • Be familiar with your assigned territory and build local relationships
  • Participate in restoration-related community awareness events and programs
  • Proactively search for and act on new opportunities
  • Support the franchise's mission, vision, and values in every interaction
What You Bring
  • Ability to clearly deliver truth and give certainty when property owners need it most
  • Excellent communication and presentation skills
  • Sound planning and organizational skills; able to prioritize and manage time
  • Proficiency with current technology
  • Relevant experience in restoration, insurance, sales, or customer service preferred
  • Valid driver's license with a satisfactory driving record
  • Career emphasis on learning and continuing education
  • A servant's heart and drive to help people in nee
Required Education and Experience:
  • High School Diploma or GED required 
  • Customer Service experience 
Preferred Education and Experience: 
  • Associate Degree Preferred
  • Successful sales track record
Reasonable Accommodation for Disability   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.  
 
Disclaimer    
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law.

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