| Location | Anchorage, AK |
Eligibility Technician 4 (PCN 068104)
Salary
$2,760.80 Biweekly
Location
Anchorage, AK
Job Type
Full Time
Job Number
55195
Department
Family & Community Services
Division
Office of Childrens Services
Opening Date
09/10/2026
Closing Date
9/21/2026 5:00 PM Alaska
Division
Office of Childrens Services
Position Open To
Alaska Residents Only
Bargaining Unit
Supervisory
Range
17
Job Description
This position is currently under review as part of the Public Assistance Field Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study.
This position is open to current State of Alaska employees only.
Please check the definition below to determine if you qualify.
The Department of Family and Community Services,
Office of Childrens Services (OCS) is
recruiting for full-time Eligibility Technician 4 located in
Anchorage, Alaska.
What you will be doing
As an eligibility supervisor in the Department of Family and Community Services you will be responsible for leading, supervising and organizing a Team that provides Title IV-E and Medicaid eligibility determinations for children in custody of the state. You will be responsible for quality assurance, staff development, management and ensurance of overall accuracy and timeliness. This position works closely with a variety of units within the Division to develop and maintain a strong work force.
Our organization, mission and culture
The Office of Childrens Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Childrens Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Core Values.
Benefits of joining our team
As the supervisor you will also have an opportunity to participate in regional management teams. Your first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.
Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
Working environment you can expect
This is a high-paced position in a typical office setting in Anchorage, AK. This position supervises a unit of 5 staff; the unit requires a high-level of independence yet also must connect and work closely as a team. This work exposes you daily to detail surrounding alleged and confirmed child neglect or abuse so the team aspect of this unit can be important to ensuring self-care.
For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.
We are seeking a candidate with the following competencies:
Manages Human Resources: Plans, distributes and monitors work assignments; evaluates work performances and provides feedback to others on their performance.
Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change
Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary
Special Note
All positions require a valid Alaska drivers license and successful completion of a background investigation, including fingerprinting and a criminal records check.
Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Relocation reimbursement costs may be provided by the State of Alaska
For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for an Eligibility Technician 4, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
One year of experience as an Eligibility Technician 2 with the State of Alaska or its equivalent with another employer and one year of lead or supervisory experience in any job;
OR
One year performing similar work that developed knowledge and skill in leading staff that apply program requirements while working with client customers in stressful situations.
Substitution:
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).
Additional Required Information
At time of interview applicant is requested to submit:
Please read the below information carefully. This applies to your application submission.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
LEGAL EMPLOYMENT
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE
All State Employee Recruitment: Applicants must currently hold permanent employment status in the classified service as defined in Alaska Statute 39.25.100. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the govermentjobs.com domains. For information on allowing emails from the governmentjobs.com domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager at:
Name: Alicia Brault
Phone: (907) 269-3953
Fax: (907)
Email: alicia.brault@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
01
Do you acknowledge and understand the requirement that education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered for this position?
02
Please rate your level of proficiency in Manages Human Resources: Plans, distributes and monitors work assignments; evaluates work performances and provides feedback to others on their performance.
03
Please rate your level of proficiency in Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
04
[Please rate your level of proficiency in Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
05
[Please rate your level of proficiency in Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change
06
Please rate your level of proficiency in Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary
Required Question
Employer State of Alaska
Address PO Box 110201
Juneau, Alaska, 99811
Phone (800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)
Website http://workplace.alaska.gov/