Eligibility Screener- (Bilingual Required)
Compensation: $24.00/hr. + Quarterly Bonus Eligible
Work shift Monday-Friday 8:00am- 4:30pm (onsite John Muir Health - Concord)
If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.
- Do you want to help those within need in your community?
- Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
- Work in a local hospital assisting patients with applications for third-party resources including state aide.
Principal Responsibilities:
- Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
- Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
- Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
- Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
- Screen patients and/or patient representatives to determine potential eligibility for Third Party resources.
- Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
- Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
- Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
- Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
- Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
- Perform other duties as assigned by management.
Requirements:
- Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening
- High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
- Previous healthcare coverage/eligibility experience preferred
- Proficient personal computer skills including Microsoft Office
- Ability to maintain the highest level of confidentiality
- Bilingual (Spanish) required-job requires communication with Spanish-speaking patients/customers
- Excellent interpersonal, written, and oral communication skills
- Willing to work inside of a hospital including visiting hospital rooms to complete tasks
- Ability to work in a team fostered environment
- Ability to work in a multi-tasked environment
- Ability to prioritize and organize work
- Ability to adapt to a flexible schedule
Work Environment:
- Office environment within a local hospital
- Ability to lift and/or move 20 pounds with or without accommodation
- Heavy walking is required
WHY JOIN GETIXHEALTH?:
Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people.
BENEFITS & INCENTIVES:
- Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
- Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
- 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
- Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
- Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.
GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER