| Location | Lexington, SC |
| Salary | $37,944–$49,266 Per Year |
Eligibility Intake Specialist
Salary
$37,944.00 - $49,266.00 Annually
Location
Lexington County, SC
Job Type
FTE - Full-Time
Job Number
194160
Agency
Department of Behavioral Health and Developmental Disabilities
Division
Central Office
Opening Date
10/16/2026
Closing Date
10/25/2026 11:59 PM Eastern
Class Code:
AH30
Position Number:
60007410, 60008606, 60010969, 60014352
Normal Work Schedule:
Monday - Friday (8:30 - 5:00)
Pay Grade
GEN06
EEO Statement
Equal Opportunity Employer
Agency Specific Application Procedures:
Please complete the state application to include all current and previous work history and education using verifiable dates.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you passionate about making a real difference in peoples lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking four (4) Eligibility Intake Specialists who are motivated to support individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
The Eligibility Intake Specialist provides administrative and program support for the eligibility determination process by coordinating intake activities, communicating with applicants and caregivers, and maintaining accurate case documentation. The position ensures referrals are processed efficiently and required information is collected and documented to support timely eligibility review and access to services. This role:
These positions are located at BHDDs Central Office in Cayce, SC.
Minimum and Additional Requirements
A high school diploma or GED and relevant program experience. A bachelors degree may be substituted for the required program experience.
Preferred Qualifications
Knowledge of general office practices, customer service principles, and administrative support procedures. Basic knowledge of record management and handling of confidential or sensitive information. Ability to communicate effectively both verbally and in writing with applicants, caregivers, professionals, and community partners. Ability to explain procedures, gather information, and provide clear instructions in a professional and supportive manner. Skill in operating standard office equipment and computer systems, including email, word processing, and electronic databases. Ability to learn and apply agency procedures, eligibility process, and documentation requirements. Ability to exercise sound judgment, attention to detail, and problem-solving skills when reviewing information, identifying missing documentation, and coordinating next steps in the intake process. Ability to work independently while collaborating with team members and other staff.
Additional Comments
Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services' Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General "List of Excluded Individuals/Entities" screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.
Immunization: If this position requires the applicant to work directly with consumers of the South Carolina Department of Behavioral Health and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.
State Disaster Plan: In accordance with the States Disaster Plan, which includes hazardous weather, employees of the South Carolina Department of Behavioral Health and Developmental Disabilities may be required to work in times of an emergency or disaster.
Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resources for further information.
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
The South Carolina Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. Please indicate your understanding and acknowledgement of the above statement by checking the box below.
02
Do you have at least a high school diploma or GED, and relevant program experience?
03
At the time of application, what is your highest level of education completed?
04
Describe your experience requesting and obtaining medical, educational, or clinical records from external sources such as hospitals, school districts, or out-of-state providers, include examples of challenges you have encountered and how you resolved them.
05
What methods have you used to successfully follow up with external agencies (e.g., hospitals, physicians, school districts, or private providers) when records requests are delayed or unresponsive?
06
Describe your experience reviewing diagnostic documentation such as psychological evaluations, medical records, developmental assessments, or hospital records. What key information do you look for when determining completeness or relevance?
07
Have you ever been responsible for determining whether submitted documentation met required criteria or standards for review? If so, describe your process for evaluating those records.
08
This role requires coordinating between multiple external entities to obtain complete documentation for eligibility determinations. Describe your experience managing this type of multi-source records collection process from start to finish.
09
Please check the applicable box(es) if you are currently or have ever been employed by the following Offices of the South Carolina Department Behavioral Health and Developmental Disabilities.
Required Question
Employer State of South Carolina
Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway
Cayce, South Carolina, 29033
Phone OIDD - (803)898-9600
OMH - (803) 898-8600
The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.