General Services Division (GSD)

1400 W Washington St, Phoenix, AZ 85007, USA

Salary: Up to $61,844 

Grade: 21

Open Until Business Needs Are Met

The Arizona Department of Administration (ADOA) General Services Division (GSD) is seeking a dedicated and highly skilled Electronic Security Systems Specialist Sr. to join our Physical Security Department. In this critical role, your paramount responsibility will be ensuring the safety and security of employees, visitors, and buildings across approximately 85 ADOA-managed facilities statewide, totaling roughly 6.5 million square feet, with a primary focus on the bustling downtown Phoenix capitol complex. As a senior specialist, you will spearhead the installation, service, and repair of all vital security hardware and devices that protect these assets. Your daily impact will span across managing comprehensive access control and traditional key systems, maintaining robust VSS and IP camera networks, and ensuring the reliability of alarm systems, emergency phone boxes, and panic alarms. Beyond physical hardware, you will also play a key role in digital safeguards by facilitating the programming and ongoing maintenance of our badging system database and Video Management System (VMS), making you a cornerstone of the state's physical and technological defense infrastructure.

• System Troubleshooting & Repair: Diagnose, service, and repair a wide range of electronic access control systems, alarm systems, Video Surveillance System (VSS) equipment, and complex door-locking hardware to ensure continuous operation.
• Installation & Deployment: Install new security infrastructure, including card readers, electric strikes, door contacts, head-end equipment, IP cameras, software installs and upgrades, and mechanical door hardware across ADOA-managed properties.
• Lenel Database Programming: Program and manage the Lenel access control database, including creating and modifying user profiles, establishing new access levels, implementing time-schedule changes, and configuring system access for subcontractors and new device additions.
• Video Management System (VMS) Administration: Integrate new cameras into the network and program the VMS to optimize coverage, retention, and system functionality.
• Preventative Maintenance & Testing: Conduct routine system testing, proactive repairs, hardware adjustments, and thorough cleanings of field devices to minimize system downtime and extend equipment lifespans.
• System Administration & Reporting: Produce detailed system reports, execute firmware and component updates across the security network, and manage the deletion or modification of access privileges.
• Documentation & Work Orders: Accurately log, track, and complete work orders within the Computerized Maintenance Management System (CMMS).
• Technical Records Management: Create and update critical Security System Documentation, including programming matrices, device location maps, and comprehensive system audit reports.

Knowledge of:

• Principles and practices of security operations, maintenance and management.
• Construction principles, methods, and techniques.
• Understanding of communications network configuration,VLAN structures, and network switches.
• Current applicable building and construction codes.
• Statutes, rules, regulations, policies and procedures applicable to areas of assigned responsibility.

Skills in:

• Practical application of the principles and practices of security operations, maintenance and management.
• Interpretation of blueprints and schematics.
• Utilization and interaction with computer-based systems.
• Experience utilizing AI driven camera tools for optimal camera performance and analytics for the purpose of investigations.
• Interpretation and application of current building and construction codes.
• Developing and maintaining interpersonal relationships.
• Effective written and oral communication.
• Analysis and problem solving.
• Independent thinking.

Ability to:

• Correctly read blueprints and schematics.
• Install, service and repair various locking and security systems.
• Properly maintain tools and equipment.
• Effectively use a computer with Windows and other computer software.
• Effectively use a computerized work order management system.
• Work independently and in a team environment.
• Multi-task and adapt to changing priorities.

• Lenel Technician Certification preferred; 5 years or more experience in commercial access control installation and servicing.

• Valid Arizona Driver's License.
• Background and reference check, including a criminal records verification.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance.
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.