The role operates Modular Control Systems, Partner Structure, and client systems while managing priorities and performance of automation systems in daily activities. The SA - Digital Automation Systems Operator works within designated Service Advantage Partner locations as the on-site Systems Operator.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Electromechanical Technician
Location: Woburn, MA (Onsite)
Duration: 3+Month (Temp to Hire)
Shift- Monday to Friday 8:00am to 5:00pm

Some local driving in the area is required.

Overview

The SA - Digital Automation Systems Operator works within designated Service Advantage Partner locations as the on-site Systems Operator. Operates and supports a variety of Partner-sold equipment at customer locations, generally within a specific geographic area. The role operates Modular Control Systems, Partner Structure, and client systems while managing priorities and performance of automation systems in daily activities. Provides technical expertise, follows Partner-agreed Standard Operating Procedures, works with the Partner Support team to proactively identify issues, and maximizes automation system output, efficiency, and operational performance.

Responsibilities

• Provide front-line operational support for client automation, robotic, 3D printing, workstation, and technology systems.

• Operate automated systems, software-based control systems, electrical and mechanical systems, and structures.

• Provide hands-on support using electro-mechanical aptitude and computer skills, including familiarity with Linux and command line.

• Communicate and interact directly with client vendor partners.

• Support client key performance indicators, maximum system uptime, and overall customer satisfaction.

• Perform system software updates according to recommended client technical instructions.

• Troubleshoot and operate client systems and remediate issues to maintain high-level system performance.

• Collect and analyze data, apply a systematic approach to reach conclusions, and make appropriate decisions.

• Perform diagnostics, installation, mapping, induction, removal, configuration testing, and commissioning of client automation systems.

• Support robotics systems by troubleshooting and performing service and preventive maintenance on customer-developed robots.

• Assist with building and assembling parts as needed to keep robotic systems operational.

• Demonstrate required digital competencies associated with assigned products and level assignments.

• Complete technical training on client systems as assigned.

• Review technical information related to supported systems and products.

• Work with the Partner Support team to proactively identify issues affecting operations and system performance.

• Demonstrate a positive influence and champion within the team and organization.

• Proactively seek opportunities for process and operational excellence.

• Perform other duties related to Partner Support as assigned.

Requirements

• Associate degree, four-year apprenticeship, or equivalent experience or training in Robotics, Mechanical, Mechatronics, or Electrical fields.

• Hands-on electro-mechanical experience is required; automotive technician experience and robotics experience are preferred.

• Experience with automated systems and software-based controls.

• Knowledge of electrical and electronic principles and troubleshooting of electro-mechanical systems.

• Technical skills including familiarity with Linux, Java, XML, SQL, and database administration.

• Knowledge of PLC (Programmable Logic Controller) programs.

• Industrial PC literacy and regular computer skills.

• Demonstrated ability to multitask and prioritize multiple projects and workloads.

• Ability to work independently and manage priorities.

• Ability to communicate effectively, both written and verbally, with peers, management, contractors, and vendors.

• Highly self-motivated, customer-centric, and focused on team success.

• Professional appearance and behavior and ability to serve as a role model.

• Excellent working knowledge of electro-mechanical devices, automation systems, and technology applications.

• Expert knowledge of assigned client automation systems.

• Skilled, methodical approach to resolving problems.

• Strong interpersonal and verbal communication skills.

• Excellent customer service skills, including the ability to follow up to ensure closure of issues.

• Ability to read and comprehend written technical information, including site operations, technical manuals, and relevant publications.

• Ability to stand for long periods and perform frequent stooping, bending, squatting, and kneeling.

• Ability to push, pull, and move objects on wheels up to 400 pounds and lift and carry objects up to 50 pounds.

• Ability to work in a warehouse environment with adequate lighting, ventilation, and a normal range of temperature and noise.

• Ability to work variable shifts and overtime as required to meet Partner needs.

• Overnight travel may be required to attend or provide training for vendor-specific equipment and devices.

• Some local driving in the area is required.

• Worksite: 11 State Street, Woburn, MA; free parking available.

• Interview process includes two interviews: the first with the hiring manager and the second in person with the customer, including a skills assessment focused on hands-on capabilities..

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.