Electrolysis / Laser Technician

Ask about recent sun exposure, tanning, skin treatments, medications, and relevant skin conditions as required by office protocol. Immediately stop treatment and notify the appropriate provider when an unexpected reaction or concern occurs.

ESSENTIAL DUTIES & RESPONSIBILITIES


Patient Care

•  Welcome patients in a friendly, professional, and courteous manner. 
•  Review patient information and treatment history before each appointment. 
•  Confirm the treatment area and planned service. 
•  Explain the laser hair removal process and what patients should expect during and after treatment. 
•  Review pre-treatment and post-treatment instructions. 
•  Maintain patient privacy, dignity, and confidentiality. 
•  Communicate any clinical concerns or unexpected reactions to the appropriate medical provider. 

Laser Hair Removal Treatments

•  Perform laser hair removal treatments according to approved protocols and training. 
•  Prepare the patient and treatment area appropriately before each procedure. 
•  Operate laser hair removal equipment safely and according to manufacturer guidelines. 
•  Select appropriate treatment settings based on established protocols and patient characteristics. 
•  Perform treatments on approved areas, which may include: 
  •  Face 
  •  Upper lip 
  •  Chin 
  •  Neck 
  •  Underarms 
  •  Arms 
  •  Legs 
  •  Bikini area 
  •  Back 
  •  Chest 
  •  Other approved treatment areas 
•  Monitor the patient's comfort and skin response throughout treatment. 
•  Immediately stop treatment and notify the appropriate provider when an unexpected reaction or concern occurs. 

PATIENT SCREENING


Before treatment, the technician will:

•  Complete required patient screening. 
•  Review relevant medical and treatment history according to office protocol. 
•  Identify potential contraindications or circumstances requiring provider review. 
•  Ask about recent sun exposure, tanning, skin treatments, medications, and relevant skin conditions as required by office protocol. 
•  Verify that the appropriate consent has been completed. 
•  Refer patients to the medical provider when treatment requires clinical evaluation or clearance. 

LASER SAFETY & INFECTION CONTROL


The Laser Hair Removal Technician is responsible for:

•  Following all applicable laser safety procedures. 
•  Using required protective eyewear and personal protective equipment. 
•  Following the manufacturer's operating and safety instructions. 
•  Maintaining a safe treatment environment. 
•  Cleaning and disinfecting treatment surfaces and equipment between patients. 
•  Following infection-control procedures. 
•  Reporting equipment malfunction or safety concerns immediately. 
•  Following emergency procedures established by Aloha Anti Aging Institute. 

PATIENT EDUCATION


Provide patients with appropriate instructions regarding:


Before Treatment

•  Shaving requirements 
•  Sun exposure and tanning precautions 
•  Products or treatments to avoid before treatment 
•  Appropriate preparation of the treatment area 
•  When the patient should contact the office before treatment 

After Treatment

•  Expected temporary redness, swelling, or sensitivity 
•  Skin-care recommendations 
•  Sun protection 
•  Products and activities to avoid 
•  When to contact the office regarding an unexpected reaction 
•  Recommended timing for future treatment sessions 

DOCUMENTATION


Accurately document each treatment in the patient's record, including:

•  Date of treatment 
•  Treatment area(s) 
•  Equipment used 
•  Treatment parameters/settings as required 
•  Patient response 
•  Skin reaction, if applicable 
•  Patient education provided 
•  Pre- and post-treatment instructions 
•  Any complications or concerns 
•  Follow-up recommendations 

CUSTOMER SERVICE & PATIENT EXPERIENCE

•  Provide a professional and welcoming experience to every patient. 
•  Establish positive relationships with patients while maintaining appropriate professional boundaries. 
•  Answer questions about laser hair removal within the technician's scope of training. 
•  Communicate treatment information clearly and honestly. 
•  Assist patients with scheduling future treatments. 
•  Explain available treatment packages and services according to office policies. 
•  Protect patient confidentiality at all times. 

TREATMENT ROOM & EQUIPMENT RESPONSIBILITIES

•  Maintain a clean, organized, and professional treatment room. 
•  Ensure necessary supplies are available before treatments. 
•  Perform routine equipment checks. 
•  Properly clean and store equipment after use. 
•  Report equipment problems or maintenance needs to management. 
•  Follow manufacturer recommendations for equipment care. 
•  Monitor inventory and notify management when supplies need to be reordered. 

QUALIFICATIONS


Required:

•  High school diploma or equivalent. 
•  Appropriate laser hair removal training. 
•  Demonstrated competency with the laser equipment used by the practice. 
•  Ability to follow established treatment and safety protocols. 
•  Strong communication and customer-service skills. 
•  Professional appearance and demeanor. 
•  Excellent attention to detail. 

Preferred:

•  Previous experience as a laser hair removal technician. 
•  Experience in a medical spa, aesthetic practice, dermatology office, or wellness facility. 
•  Experience with multiple laser platforms. 
•  Bilingual English/Spanish. 

PHYSICAL REQUIREMENTS

•  Ability to stand for extended periods. 
•  Ability to move between treatment rooms and office areas. 
•  Ability to assist patients with appropriate positioning. 
•  Ability to perform repetitive hand and arm movements while operating equipment. 
•  Ability to lift and move routine treatment supplies. 

PROFESSIONAL EXPECTATIONS


The Laser Hair Removal Technician is expected to:

•  Maintain a professional appearance and demeanor. 
•  Arrive on time and maintain reliable attendance. 
•  Follow all Aloha Anti Aging Institute policies and procedures. 
•  Maintain patient confidentiality. 
•  Follow established laser safety and infection-control procedures. 
•  Work within the individual's legal scope, training, and authorization. 
•  Communicate effectively with providers and other team members. 
•  Demonstrate professionalism, integrity, and respect toward patients and coworkers. 
•  Participate in required training and continuing education. 
•  Contribute to a positive and patient-centered workplace. 

PERFORMANCE EVALUATION


Performance may be evaluated based on:

•  Patient satisfaction 
•  Treatment safety 
•  Compliance with established protocols 
•  Documentation accuracy 
•  Proper equipment operation 
•  Patient education 
•  Treatment-room cleanliness 
•  Attendance and punctuality 
•  Professionalism 
•  Teamwork and communication 
•  Compliance with Aloha Anti Aging Institute policies

MUST HAVE LICENSE/ CERTIFICATION