Job Title: EHR Application Analyst (Epic Behavioral Health)
Location: South San Francisco, CA (Mostly Remote; Occasional Onsite Presence Required)
Educational Qualification: Bachelor’s degree in Health Informatics, Information Systems, Nursing, Behavioral Health, or a related field, or equivalent professional experience.
Position Type: Full-time Contract (Through Go-Live + 90 Days)
Must Have Skills:
- Current Epic certification in ClinDoc and Ambulatory.
- 5+ years of experience as an Epic Application Analyst.
- Minimum 2 years of Epic Behavioral Health application build experience.
- Experience with at least 2 full-cycle Epic implementations and completed go-lives.
- Strong experience building Epic navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists.
- Hands-on experience with behavioral health clinical documentation and workflows.
- Experience translating clinical and operational requirements into Epic application configurations.
- Proficiency in writing and executing test scripts, defect tracking, and troubleshooting production issues.
- Working knowledge of behavioral health regulatory requirements, including 42 CFR Part 2.
- Experience supporting end-user training, go-live activities, and command center operations.
- Ability to work independently, manage assigned priorities, and collaborate with clinical and technical teams.
Desired Skills:
- Epic Behavioral Health accreditation.
- Experience supporting behavioral health workflows across outpatient, crisis, residential, inpatient, and Substance Use Disorder (SUD) programs.
- Knowledge of California Medi-Cal behavioral health documentation and billing requirements.
- Experience working with county or public-sector behavioral health organizations.
- Familiarity with behavioral health assessments, treatment planning, consent management, and referral workflows.
- Experience using Epic Sherlock and build tracking tools.
- Strong communication, documentation, stakeholder engagement, and problem-solving skills.
Job Responsibilities:
- Design, configure, and maintain Epic Behavioral Health applications for Project Mosaic across multiple care settings.
- Build and customize Epic navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists based on BHRS requirements and Epic foundation standards.
- Configure behavioral health assessments, treatment plans, episodes of care, facility structures, orders, and referral workflows.
- Support consent management and regulatory compliance requirements, including 42 CFR Part 2.
- Collaborate with the HIT BHRS Manager, CTG Lead, clinicians, quality management teams, and operational stakeholders.
- Translate clinical workflows and business requirements into effective Epic application configurations.
- Develop, execute, and maintain test scripts to validate application functionality and workflow accuracy.
- Identify, document, troubleshoot, and resolve system defects and production issues.
- Manage and resolve production support tickets for live BHRS departments.
- Maintain accurate build documentation, configuration records, and issue tracking in build trackers and Epic Sherlock.
- Present application configurations and workflow solutions during stakeholder workgroups.
- Support end-user training, workflow validation, system deployment, and go-live readiness.
- Provide command center support during go-live and assist with post-implementation stabilization for 90 days.