EHR Application Analyst

Role: EHR Application Analyst – Epic Behavioral Health
Location:Redwood City, CA (Hybrid)
Duration: 6+ months



Overview: Seeking an Epic-certified Behavioral Health Application Analyst to support a comprehensive behavioral health EHR build across outpatient, crisis, residential, inpatient, and Substance Use Disorder (SUD) programs. The analyst will configure Epic clinical documentation and workflows, support testing and defect resolution, and assist with training, go-live, and command center activities.

Key Responsibilities:

• Configure Epic navigators, SmartForms, flowsheets, note templates, SmartTexts, and preference lists in alignment with the behavioral health crosswalk and Epic foundation.
• Build assessments, treatment plans, episodes, facility structures, orders, and referral preference lists.
• Support consent workflows and compliance with 42 CFR Part 2.
• Write and execute test scripts, log and resolve defects, and troubleshoot production issues.
• Triage and resolve production tickets for live behavioral health departments.
• Document configuration and build activities in the build tracker and Sherlock.
• Present build updates in workgroups and support end-user training, go-live, and the command center.
• Work independently from assigned priorities and communicate effectively with clinicians, Quality Management (QM), and leadership.

Required Qualifications:

• Current Epic certifications in ClinDoc and Ambulatory.
• At least 5 years of Epic application analyst experience, including at least 2 years of behavioral health build experience.
• At least 2 completed Epic go-lives and experience with at least 2 full-cycle Epic implementations involving behavioral health build.
• Hands-on experience with Epic clinical documentation and workflow configuration, including navigators, SmartForms, flowsheets, and note templates.
• Working knowledge of behavioral health regulatory requirements, including 42 CFR Part 2 and California Medi-Cal behavioral health documentation and billing.
• Experience translating clinical and operational requirements into system configurations, developing and executing test scripts, and troubleshooting production issues.
• Ability to work independently, maintain clear documentation, communicate with clinical and operational stakeholders, and support end users.
• Availability to work full-time through go-live and for 90 days afterward.

Preferred Qualifications:

• Behavioral Health accreditation.
• Experience across multiple settings, including outpatient, crisis, residential, inpatient, and SUD programs.
• County or public-sector behavioral health experience.

Education:
Bachelor's degree in Health Informatics, Information Systems, Nursing, Behavioral Health, or a related field, or equivalent experience.