Educational Outreach Counselor

Posting Details

Position Information

Job Category Staff Position Title Educational Outreach Counselor Working Title Educational Outreach Counselor Scheduled Hours Per Week 37.5 FLSA Status Exempt

Job Summary

Job Summary

Concord University seeks a dedicated and student-focused Educational Outreach Counselor to provide direct services through the federally funded TRIO Educational Opportunity Center (EOC) Program. This position serves approximately 1,000 adults annually across Mercer, Monroe, Raleigh, Summers, and Wyoming Counties in West Virginia.

The Educational Outreach Counselor recruits and advises participants, assists with educational and career planning, provides college admissions and financial aid guidance, and supports successful enrollment in postsecondary education and training programs.

The position also develops and facilitates workshops on topics such as college access, financial literacy, career exploration, and workforce readiness, while collaborating with colleges, workforce agencies, adult education programs, and community organizations to connect participants with resources and opportunities that support their educational and career goals.

This is a twelve-month, full-time position contingent upon continued federal funding.

Duties and Responsibilities

Duty/Responsibility

Counseling and Advising:

• Conduct participant assessments and educational needs evaluations.
• Develop individualized educational and career plans.
• Provide academic, career, and personal advising.
• Assist participants in establishing educational goals and pathways.
• Financial Aid Assistance o Provide FAFSA completion assistance.
• Assist participants with scholarship and grant searches.
• Explain financial aid processes and eligibility requirements.
• Conduct financial literacy workshops.
• Postsecondary Enrollment Assistance o Assist participants with admissions applications.
• Help participants obtain transcripts and required documentation.
• Support participants through enrollment and registration processes.
• Assist adults returning to school after periods of educational interruption.

% of Time Duty/Responsibility

Outreach and Recruitment:

• Recruit eligible participants throughout the project service area.
• Conduct community presentations and information sessions.
• Establish relationships with community agencies and service providers.

% of Time Duty/Responsibility

Documentation and Data:

• Maintain accurate participant records.
• Document all services provided.
• Complete required reports and data entry.
• Participate in program evaluation activities.

% of Time Duty/Responsibility

Workshop Facilitation:

• Conduct workshops on career planning, admissions, financial aid, academic preparedness, and college success.

Other duties as assigned

% of Time

Education/Knowledge

Minimum Education Bachelor's Required Licenses/Certification

Bachelor's degree in Counseling, Education, Psychology, Human Services, Social Work, or related field.

Preferred

• Master's degree in a related field.
• Experience in college admissions, advising, financial aid, workforce development, or TRIO programs.

Required Skills

• Demonstrated proficiency in the use of computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), database management systems, virtual meeting platforms, and other technology necessary for program administration, participant recordkeeping, data collection, and reporting.
• Strong communication, interpersonal, and organizational skills.
• Knowledge of college admissions, financial aid, FAFSA, and educational resources.
• Ability to provide educational guidance and support to prospective students and adult learners.
• Ability to build relationships with schools, community organizations, and educational partners.
• Ability to manage multiple responsibilities, meet deadlines, and maintain confidentiality.
• Ability to work independently and as part of a team.
• Willingness to travel within the assigned service area and participate in outreach activities.

Required Experience

Type of experience Needed Experience working with disadvantaged populations in educational, counseling, or community programs. Amount of Experience Needed (Months/Years) More than 2 years

Posting Detail Information

Close Date Open Until Filled Yes Additional Information

Concord University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1872 as a state Normal School to prepare teachers, Concord University (CU) is a public, career focused institution located in rural southern West Virginia.

Concord University (CU) offers talented individuals a wide array of fulfilling career opportunities from entry through academic or administrative professional levels. To maintain an outstanding talent pool, we employ individuals regionally, nationally, and internationally to attract top candidates.

If you are looking for more than just a job, then I encourage you to browse our website and visit our job opportunities regularly. Learn more about Concord University and why it should be your first choice, not only for quality educational opportunities but also for exemplary employment.

Applications will only be accepted through Concord University's online application site at https://jobs.concord.edu/. Review of applications will begin immediately and will continue until the position is filled. There will be a priority review deadline of 10 days from posting.

Salary is commensurate with education and experience.

Concord University is an Equal Opportunity/Affirmative Action Employer and encourages all qualified candidates to apply.

We are committed to attracting and retaining quality faculty and staff. In doing so, Concord University offers outstanding benefit packages including:

• Work week of 37.5 hrs.
• Holidays - Employees receive 13-14 Paid Holidays Annually
• Annual and Sick Leave -Staff earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year.
• Health Insurance - Concord University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA).
• Tuition and Fee Waivers- Professional development and education opportunities including tuition waiver program for employees, spouse, and eligible dependents.
• Retirement Plans - TIAA's automatic retirement plan is a 401(a) plan into which six (6) percent of the employee's total salary is automatically withheld pre-tax and deposited into the employee's TIAA retirement account. The university matches the employees 6% contribution
• Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Mountaineer Flexible Benefits. This is an IRS approved, tax free account that saves money on eligible health, medical, dental, and dependent care expenses.
• Annual Increment Pay

Quick Link to Posting https://jobs.concord.edu/postings/3426

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• Unofficial Transcripts
• Other Document