Position Summary
The Education Center Assistant Manager provides support to the Education Center Manager by providing direct support to the operations of their primary education center location. In this role, the Education Center Assistant Manager will work with internal and external individuals and groups to ensure that the center is supported in line with Denise Louie Education Center program standards and ECEAP, SPP, and Head Start program standards.
Essential Functions:
Support and Supervision
Support the Education Center Manager in overseeing the daily operations of the education center.
- Assist with supervision of education center staff and provide guidance and support as needed.
- In the absence of the Education Center Manager due to scheduled leave, illness, training, meetings, or other approved absences, provide day-to-day leadership, guidance, and support to education center staff to ensure continuity of program operations. Address routine operational matters within the scope of the position and follow the established chain of command for personnel, disciplinary, budgetary, policy, programmatic, or other matters requiring higher-level approval or authorization.
- Orient staff and substitutes to the site and classrooms in coordination with the Education Center Manager.
- Provide backup classroom and kitchen support when needed.
- Administrative and Operational Support
- Handle day-to-day administrative tasks such as staff schedules, attendance records, inventory management, proper maintenance of incident and accident reports, etc.
- Follow the established chain of command when the Education Center Manager is absent. Matters
- requiring higher-level approval or decisions beyond the scope of this position must be referred to the appropriate supervisor or administrator.
- Ensure proper supplies including food supplies, arts and crafts supplies, health, safety, and environmental related supplies, office supplies, etc.
- Be responsible for site reception activities such as answering phones, directing calls, taking messages, greeting families, giving program info, ensuring front desk coverage, etc.
- Be the safekeeper of distributing and tracking the site key fobs.
- Submits maintenance requests and ensures completion of items—escalates large concerns to ensure licensing compliance.
- Follow procedures for emergencies and natural disasters. Ensure that disaster and emergency plans are posted and that emergency supplies are purchased, clearly labeled, and staff is aware of their location and availability. Review plans with staff regularly and make sure new staff are aware of emergency procedures.
- Maintain good housekeeping across all center areas and ensure that all displayed information is regularly updated and current.
- Enter data into databases to help ensure licensing and contract compliance.
- Assists in the closing, storage, and maintenance of program information, files, binders, and other documents at the end of the program year.
- Opening and closing of the site.
- Receives and distributes mail and packages.
- Assist with agency-wide activities such as All Staff Meetings, Site Meetings, etc.
- Financial and Record Keeping
- Help the Education Center Manager with budgeting, financial management, and record keeping for the center.
- Ensure children are checked in and out, and document attendance of students in the database.
- Ensure all staff and visitors check in and out and maintain a log.
- Complete application with prospective families and forward to the enrollment team.
- Document and escalate parent concerns to the Education Center Manager.
- Document and monitor incidents and accidents in ChildPlus and other systems ex. CHIPS, etc.
- Program and Curriculum Support
- Assist the education team in developing and implementing age-appropriate curriculum and activities for children.
- Support the development of organizational systems, processes, and tools to ensure the smooth operation of the site and support programs.
- Support with arrangement/coordination of training, meetings, celebrations, parent committees, and Policy Council.
- Upon request, provides translators and/or childcare for parent meetings, training, etc.
Compliance and Safety - Support the Education Center Manager in ensuring compliance with state regulations and licensing requirements.
- Communication and Community Engagement
- Greet all family and visitors; may provide tours to prospective families and donors.
- Document and escalate parent concerns to the Education Center Manager.
- Provide recommendations, support, and share feedback to the Education Center Manager on educational policies and procedures.
Other Responsibilities - Identify/attend meetings/conferences that relate to role and professional development goals.
- Other duties as assigned.
- Note: The job duties listed here are not intended to be an exhaustive list. Incumbents may be required to perform other duties to meet the needs of DLEC.
Qualifications - Two years of experience in providing office support and support in an Early Childhood Education organization.
- Two years of experience in working in a classroom setting in an Early Childhood Education organization.
- An Associates or Bachelor’s in early childhood education or a related field.
- Experience interacting positively with a varied clientele, in person, or on the phone.
- A Computer proficiency: Microsoft Office, Gmail, and Google Applications, and internet and able to learn new software programs.
- Basic office equipment proficiency: copy, fax, voice mail, etc.
- Excellent oral and written communication skills.
- Excellent organizational and time management skills.
- Ability to prioritize and follow up on assigned tasks in a fast-paced environment.
- Ability to complete complex projects independently.
- Ability to anticipate and respond to needs of managers, and agency.
- Ability to work a flexible schedule, including some evenings and weekends.
- Bilingual in English and another language preferred
Physical Demands and Working Conditions
Physical Demands: To perform the job the employee is frequently required to talk, hear, stand, walk, stoop, balance, kneel, crouch, reach with hands and arms. The incumbent will be required to carry materials weighing up to 40 lbs. frequently, on an occasional basis lifting to 50 lbs.
Working Conditions:
The work is typically performed in an early childhood school environment, with moderate to loud noise levels. Frequent travel to other site locations is needed. Evenings and weekends included when required.
The physical demands described here must be met by an employee to successfully perform the essential functions of this job. The working conditions are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Benefits: As a Denise Louie Education Center team member, you may receive some or all of the following employee benefits: Medical, Dental, Vision, Flexible Spending, Health Savings, Long-Term Disability, and options for supplemental Insurance coverage. Team members are eligible to participate in the company 401(k) plan, which offers a non-elective employer contribution after an introductory period. In addition, eligible full-time and part-time employees will accrueup to total 160 hours of PTO and Sick, thirsteen paid holidays, and one personal holiday annually.
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