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Computer Systems Specialist Jobs in Georgia

EDI Systems Specialist

CirrusLabs

  • Norcross, GA
  • 8 days ago

    Highlights

    Ability to read retailer implementation guides and translate them into functional requirements, ERP enhancements, field mappings, interface specifications, and SPS/platform configuration, working with business users, developers, and integration teams to meet both business and retailer compliance requirements. Understanding of the complete end-to-end EDI document flow, including warehouse and shipping documents (e.g., 850 Purchase Order, 855 Purchase Order Acknowledgment, 856 ASN, 810 Invoice, and 940/945 Warehouse Shipping documents).

    Numbers & Facts

    LocationNorcross, GA

    Description

    Responsibilities:
    • Monitor and troubleshoot daily EDI integrations and transaction flows between client, retail customers, and partners.
    • Investigate transaction failures, data discrepancies, mapping issues, document rejections, and connectivity concerns to ensure timely and accurate processing of critical EDI documents.
    • Proactively identify when EDI issues indicate broader business process gaps and escalate concerns to the appropriate stakeholders in Sales, Operations, Finance, IT, and other impacted teams.
    • Drive process-level resolution of recurring issues rather than relying on ongoing manual corrections within external retail customer or partner platforms.
    • Perform immediate manual intervention when necessary to release critical documents, while ensuring that each intervention is paired with a long-term corrective action or process improvement.
    • Maintain strong knowledge of EDI requirements and compliance standards for major retail customers, including Walmart, Home Depot, Lowe's, and other key trading partners.
    • Translate retailer-specific EDI requirements into actionable business and system processes for internal teams.
    • Analyze available retail customer and partner platform capabilities, identify functional gaps, and determine whether solutions can be leveraged directly within those platforms or require internal backend system development.
    • Partner with IT and business stakeholders to define, test, and implement system or process changes needed to achieve and maintain full EDI compliance.
    • Document EDI processes, issue resolution steps, retailer requirements, root causes, corrective actions, and escalation paths to support repeatable and sustainable operations.
    • Serve as a subject matter expert and internal point of contact for EDI-related questions, compliance updates, platform capabilities, and transaction flow issues.
    • Work with business leaders and IT to accurately document processes as needed.
    • Support implementation of new systems and functionality
    Requirements:
    • Bachelor's degree in Information Systems, Business, Supply Chain, Operations, or a related field preferred; equivalent experience may be considered.
    • Minimum of 3 years of experience supporting EDI operations, retail compliance, system integrations, order management, supply chain systems, or a related business systems function.
    • Hands-on experience with retail customer or partner EDI platforms strongly preferred.
    • Strong understanding of common retail EDI transaction documents such as purchase orders, purchase order acknowledgements, advance ship notices, invoices, inventory updates, and functional acknowledgements.
    • Knowledge of retailer EDI compliance requirements, routing guides, transaction timing, data accuracy expectations, and chargeback risk drivers.
    • Ability to analyze transaction failures, identify root causes, and distinguish between platform configuration issues, data issues, process gaps, and backend system limitations.
    • Strong cross-functional communication skills with the ability to translate technical EDI requirements into clear business actions for Sales, Operations, Finance, and IT teams.
    • Demonstrated problem-solving skills, attention to detail, sense of urgency, and ability to manage multiple priorities in a fast-paced environment.
    • Experience creating process documentation, issue logs, escalation procedures, test plans, or corrective action tracking preferred.
    • Knowledge of MS Office products, including Excel, Word, and PowerPoint; experience with Salesforce, ERP, WMS, or order management systems preferred.
    • Understanding of the complete end-to-end EDI document flow, including warehouse and shipping documents (e.g., 850 Purchase Order, 855 Purchase Order Acknowledgment, 856 ASN, 810 Invoice, and 940/945 Warehouse Shipping documents).
    • Understanding of retailer-specific compliance requirements, including SSCC pallet labeling, ASN structure, pallet hierarchy, carton and package information, and shipping validation.
    • Ability to identify which data must exist in the ERP (e.g., customer PO type, department number, routing information, carrier details, GS1/SSCC numbers, package weights, and pallet information) and to determine how that data should be generated.
    • Knowledge of GS1 standards, barcode requirements, pallet identification, and retail shipping compliance.
    • Ability to read retailer implementation guides and translate them into functional requirements, ERP enhancements, field mappings, interface specifications, and SPS/platform configuration, working with business users, developers, and integration teams to meet both business and retailer compliance requirements.

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