EDI Analyst II

Job Description:

INNOVATE without boundaries! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to drive revenue growth through data-driven decision-making and operational excellence.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Your Role on Our Team:

As an EDI Analyst II, you will partner with internal business teams, customers, and distributors by supporting and optimizing EDI integrations and business processes. This role is responsible for supporting daily EDI operations, troubleshooting transaction issues, participating in testing activities, and ensuring the successful exchange of business-critical data. You will play an active role in issue resolution, process improvement, and deliver exceptional customer service.

You'll be DISRUPTIVE through these duties and responsibilities:

• Serve as a liaison between internal business partners, external trading partners, third-party service providers, and cross-functional teams to support EDI transactions and business operations.
• Serve as a point of contact for EDI communication and issue resolution between internal stakeholders, external trading partners, and third-party providers.
• Analyze, troubleshoot, and resolve EDI transaction, mapping and communication issues to ensure successful processing and data integrity.
• Lead resolution of routine to moderately complex EDI issues while escalating critical or highly complex issues as needed.
• Participate in testing and validation activities related to EDI enhancements and process improvements.
• Collaborate with distributors, customers, and third-party vendors to support EDI business processes and coordinate trading partner requirements.
• Identify opportunities to improve EDI processes, operational efficiency, and overall trading partner experience while maintaining a high level of customer service.
• Support analysis, testing, and validation of EDI transactions, mappings, and business requirements.
• Apply knowledge of EDI standards, transactions, and business processes to support daily operations and issue resolution activities.

The TOOLS you'll bring with you:

• Bachelor's degree in Business, Information Technology, Computer Science, or related field preferred, or equivalent business experience.
• 2-4 years of experience supporting EDI, systems integrations, business systems analysis, order management, customer onboarding, or related operational support functions.
• Strong analytical and problem-solving skills with the ability to troubleshoot EDI transactions, integrations, and business process issues.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.).
• Strong communication and collaboration skills with the ability to effectively partner with internal stakeholders, vendors, and trading partners.
• Exceptional attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of ANSI X12 and/or EDIFACT standards and common EDI transaction sets.

Other TOOLS we prefer you to have:

• Working knowledge of SQL, XML, VB, or similar technologies.
• Familiarity with OpenText Alloy or other EDI platforms.
• Proficiency utilizing ServiceNow or similar ticket management systems.
• Understanding of Oracle, ERP systems, or related business applications.

Working Conditions:

• Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace

• Sitting for prolonged periods of time

• Prolonged exposure to computer screens

• Repetitive use of hands and fingers to operate office equipment

• Moderate noise such as talking, computers, phones, and printers

• Must be able to lift up to 25 pounds at a time

• May require travel dependent on company needs

We provide these great perks and benefits:

• Robust health, dental and vision insurance plans

• Generous 401 (K) savings plan

• Education assistance

• On-site wellness, fitness center, food, and coffee service

• And many more, check out our benefits site HERE

Milwaukee Tool is an equal opportunity employer.