Ed Care Navigator

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Job Title: Ed Care Navigator

Company: MidHudson Regional Hospital

City/State: Poughkeepsie, NY

Category: Allied Health Prof/Technical

Department: Case Management

Union: No

Position: Full Time

Hours: 9-5:30

Shift: Day

Req #: 48986

Posted Date: Jul 06, 2026

Hiring Range: $22.21/HR - $27.92/HR

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External Applicant link Internal Applicant link

Job Details:

The Care Navigator at the Center for Regional Healthcare Innovation (CRHI) at MidHudson Regional Hospital works independently and as a member of the CRHI team in the development and execution of programs and services commencing with the implementation of the New York State Delivery System Reform Incentive Program (DSRIP). The Care Navigator assigned to the Emergency Department fulfills NYS Dept. of Health and DSRIP requirements. RESPONSIBILITIES Under the supervision of a CRHI Vice President:

• Performs PPS-related activities associated with care management, including identification of patient's Health Home, Care Management agency and/or behavioral health providers; creating documentation; and adhering to workflows.
• Ensures that the patient is connected to primary care providers, and other community services, especially for those with multiple chronic conditions and/or uninsured.
• Coordinates follow-up appointments with community providers.
• Ensures that discharge plan of care issues are addressed.
• Accesses electronic health record and PSYCKES and Healthify databases for care transitions/discharge summary purposes.
• Ensures and supports HIPPA compliance, including obtaining patient consents for information sharing among providers.
• Ensures referrals to Health Home agencies for eligible patients.
• Serves as a member of the Clinical Case Management team assigned to the
• Emergency Department, performing appropriate dept. functions, i.e. attending meetings and completing reports as required.
• Performs other duties as assigned.
• Serves as brand ambassador by upholding the WMCHealth Mission, Vision, and CARE values and promoting excellence in the patient experience, during every encounter.

QUALIFICATIONS/REQUIREMENTS EXPERIENCE

• Knowledge of healthcare industry and DSRIP preferred Case management experience preferred, and/or experience in emergency dept. and/or working with highly vulnerable populations.

EDUCATION

• Knowledge of healthcare industry and DSRIP preferred Case management experience preferred, and/or experience in emergency dept. and/or working with highly vulnerable populations.

LICENSES/CERTIFICATIONS

• N/A

OTHER

• If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
• Experience with Microsoft Office, HMIS training a plus.
• Project a professional demeanor, able to work independently and as a part of a team. Strong communication skills.

About Us:

MidHudson Regional Hospital

MidHudson Regional Hospital in Poughkeepsie, NY, is home to the mid-Hudson Valley's most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area's only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

Apply Now

External Applicant link Internal Applicant link