| Location | Atlanta, Georgia |
| Salary | $28,571.29–$38,500 Per Year |
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Job Title:
Economic Support Specialist 1Agency:
Department of Community Health
Job Requisition ID:
JR0000003072Shift:
Not Applicable (United States of America)Compensation Details:
$28,571.29- $38,500Job Description:
ESSENTIAL DUTIES and RESPONSIBILITIES:
Accepts applications and determinesinitial and ongoingeligibility for various classes of ABD Medicaid assistance specializing in Katie Beckett Medicaid.
Record and evaluate personal and financial data obtained from individuals.
Manage at least 50 cases a month.
Adheres to assigned daily work schedule, meets attendance standards as outlined in DCH policy.
Calculates budgets manually and using appropriate devices.
Ability to answer a high volume of incoming calls from customers.
The capability of being flexible with work assignments and the ability to multitask.
Keys in a high volume of data using standard office hardware and software.
Provide professional, courteous, and helpful customer service to our internal and external customers.
Performs other professional responsibilities as assigned.
Minimum Qualifications
High school diploma or GED AND One year of related experience which involved customer contact/interaction.
OR
Completion of 90 quarter hours (60 semester hours) at an accredited college or university.
Preferred Qualifications:Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess the following:
Possess 2 - 3 years of knowledge and experience in current Family Medicaid policy.
Possess2 - 3 years of experience processing Family Medicaid in GA Gateway
Key Skills & Qualifications:In addition to meeting the minimum qualifications applicants must possess the following:
Bachelor's degree from an approved accredited college
Two (2) years of experience screening or interviewing customers/clients as a regular part of the position
Medicaid experience or comparable program experience
Must pass the Mandatory New Hire Policy Training
Must be able to work a non-traditional work schedule. A non-traditional schedule may include early mornings, late evenings, or weekend work.
Novice level of understanding Katie Beckett policies and procedures
Must be able to perform simple math calculations.
Frequent traveling and overnight stays
Have a valid Georgia Driver’s License
Must have reliable transportation for work, traveling to meetings and for other official business for the agency.
Intermediate or advanced knowledge of Microsoft Office Products to include Excel, Word, and PowerPoint
Minimum Qualifications:
High School diploma/GED and one (1) year of job-related customer contact/interaction experience.Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.