Economic Service Worker

Economic Service Worker

Salary

$35,702.00 - $61,628.00 Annually

Location

Raleigh County, WV

Job Type

Full-Time Permanent

Job Number

R3RGH27003 PSA

Department

HUMAN SERVICES - BFA - Region 3 - Raleigh

Opening Date

08/05/2026

Closing Date

8/18/2026 11:59 PM Eastern

LOCATION OF VACANCY

RALEIGH

Civil Service Type:

Classified-Exempt - This Position is Not Covered Under the DOP Merit System

• Description
• Benefits

Nature of Work

This position will primarily serve the Bureau for Family Assistance as the Economic Service Worker for Raleigh General Hospital.

Key Responsibilities

Duties of the Economic Service Worker will include, but are not limited to:

• Processing and tracking applications for individuals requesting economic assistance through Bureau programs.
• Conducting thorough telephone and face-to-face interviews with clients to gather personal, financial, and social information to determine program benefits eligibility.
• Completing reviews and determining eligibility for services such as SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Assistance.
• Keeping an up-to-date client caseload while ensuring timely and accurate case processing and tracking.
• Monitoring and responding to communications from clients, client services, supervisors, program managers, and upper management, including checking and responding to emails and phone calls.
• Referring clients to additional support services and agencies as needed.
• Maintaining current knowledge of policy updates and program changes.
• Entering and managing client data in appropriate systems and dashboards.
• Assisting in the recovery of overissued benefits when applicable.
• Performing other related duties as assigned.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training:Bachelors degree from a regionally accredited college or university.

Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.

OR

Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.

OR

Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.

OR

Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.

Special Requirement: A valid drivers license may be required.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov