eBilling Analyst

Baker & McKenzie LLP

  • Chicago, IL
  • 11 days ago

    Highlights

    The role will work closely with Billing, Collections, Revenue Management, Rates, Client Maintenance, Technology teams, vendors and client contacts to ensure invoices are submitted accurately, efficiently and in line with client guidelines and internal procedures. Monitor invoice rejections, reductions and aged invoices, coordinating resolutions with relevant internal teams, vendors and client contacts.

    Numbers & Facts

    LocationChicago, IL

    Description

    Job Information

    Posting Date

    08-Sep-2026

    Requisition ID

    3465

    States/Provinces/Cities

    Buenos Aires

    Location Type

    Hybrid

    Business Unit

    Business Professionals

    Function

    Finance

    Full Time or Part Time

    Full Time

    Description & Requirements

    Job Description

    The eBilling Analyst will support the effective operation, maintenance and implementation of the Firm's eBilling processes, client requirements and vendor platforms. The role will work closely with Billing, Collections, Revenue Management, Rates, Client Maintenance, Technology teams, vendors and client contacts to ensure invoices are submitted accurately, efficiently and in line with client guidelines and internal procedures.

    Key Responsibilities:

    • Administer and maintain eBilling platforms, client profiles, matter information, timekeeper records, rates, budgets and user access.
    • Support the onboarding and implementation of new eBilling clients and vendors, including system setup, testing, data validation and documentation.
    • Submit, monitor and follow up on electronic invoices through eBilling platforms and third-party vendor sites.
    • Review invoices for compliance with client billing guidelines and resolve issues that may result in rejection, reduction or resubmission.
    • Maintain accurate eBilling records, trackers, submission requirements and client-specific documentation.
    • Troubleshoot platform, data upload, LEDES file, user access and invoice submission issues.
    • Monitor invoice rejections, reductions and aged invoices, coordinating resolutions with relevant internal teams, vendors and client contacts.
    • Prepare reports and metrics relating to eBilling operations, submission performance and recurring issues.
    • Identify opportunities for process improvement and contribute to system enhancements and strategic initiatives.

    Requirements, Qualifications and Experience:

    • Bachelor's degree preferred, or an equivalent combination of education and relevant experience.
    • Two or more years of experience in law firm eBilling, billing, revenue management, finance operations or professional services.
    • At least two years of eBilling experience, including exposure to platforms such as Legal Tracker, Collaborati, CounselGo and eBillingHub.
    • Knowledge of eBilling platforms, LEDES formats, outside counsel guidelines, client billing requirements and legal billing processes.
    • Experience supporting eBilling implementation, client onboarding, vendor setup, platform testing or configuration.
    • Experience maintaining timekeeper records, rates, title mappings, client approvals and matter information.
    • Experience with SAP, Elite 3E, Aderant or similar financial management and billing systems is desirable.
    • Strong Microsoft Excel, analytical, problem-solving and troubleshooting skills.
    • Excellent communication, organisational and stakeholder-management skills.
    • Ability to manage multiple priorities, maintain accurate documentation and handle sensitive information with discretion

    About us

    Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders.

    Additional Information

    Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

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