Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Minimum
- High school diploma or GED
- Ability to work flexible shifts including evenings, weekends and holidays
- Good verbal communication skills
- Prior experience dealing with customers
Desired
- One year experience in retail loss prevention or customer service
- Good written skills
- Adhere to all local, state, and federal health and civil code regulations.
- Remain near the entrance or exit at all times.
- Perform duties as described in training and in the EAS Greeter manual.
- Act as a deterrent to potential shoplifting/rollout activity.
- Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.
- Maintain a high level of customer service and relationship skills.
- Make eye contact with as many customers entering and exiting the store as possible.
- Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.
- Adhere to all standards outlined in the Customer 1st Service Plus Program.
- Maintain good communication in the store and throughout the organization.
- Inform the store management of all potential problems, hazards and safety violations that come to your attention.
- Must be able to perform this job with or without reasonable accommodation.
- Adhere to all local, state, and federal health and civil code regulations.
- Remain near the entrance or exit at all times.
- Perform duties as described in training and in the EAS Greeter manual.
- Act as a deterrent to potential shoplifting/rollout activity.
- Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.
- Maintain a high level of customer service and relationship skills.
- Make eye contact with as many customers entering and exiting the store as possible.
- Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.
- Adhere to all standards outlined in the Customer 1st Service Plus Program.
- Maintain good communication in the store and throughout the organization.
- Inform the store management of all potential problems, hazards and safety violations that come to your attention.
- Must be able to perform this job with or without reasonable accommodation.