Early Intervention Service Coordinator (Work with Infants & Toddlers)

Service Coordinator – Early Intervention
Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Service Coordinator - Case Manager Role
As a Service Coordinator within our Early Intervention team, you'll play a vital role in supporting children under the age of 3 who have developmental delays by coordinating access to needed services and supports. This position is ideal for someone who is compassionate, organized, and culturally responsive, and who thrives in fast-paced environments where collaboration matters.

Starting Rate: $20.00/hour, based on experience and qualifications

Service Coordinator - Case Manager Core Responsibilities

• Request and complete service authorizations in a timely manner
• Conduct Family Service Plan meetings and ensure compliance with OCDEL standards
• Coordinate services and make referrals to support each child’s development
• Participate in Multi-Disciplinary Team meetings to promote collaborative planning
• Develop and update transition plans to maintain continuity of care
• Maintain positive and professional relationships with families, providers, and community partners
• Document all services and communication accurately and on time

What You Bring

• Bachelor’s degree in Early Childhood Education, Psychology, or a related field and at least 1 year of experience in a human services role;OR an associate’s degree or 60 college credits in Early Childhood Education and 3 years of relevant experience
• Strong customer service and time management skills
• Ability to navigate digital systems and prioritize multiple tasks
• A positive, solution-focused attitude and ability to build rapport
• A valid driver’s license and reliable transportation

Who Thrives in This Role
We’ve found that people who are:

• Motivated and resourceful
• Compassionate and professional
• Skilled at listening and problem-solving
• Team players with strong follow-through

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in Luzerne and Wyoming counties, Pennsylvania. Work is primarily community-based with some remote flexibility.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Occasional evening work may be required based on family needs.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.