POSITION SUMMARY:
The GOFCC Coach / Technical Assistance Specialist plays a critical role in expanding access to high-quality child care by supporting individuals through the entire journey of becoming licensed Family Child Care (FCC) providers.
This position requires a hands-on, relationship-driven coach who can guide participants from interest to licensure with urgency, accountability, and care.
The Technical Assistance Specialist works directly with participants to:
- Navigate the Office of Child Care Family Child Care (FCC) licensing process
- Build sustainable family child care businesses
- Achieve participation in Maryland EXCELS
- Successfully launch and operate high-quality programs
This role is part of the statewide Growing Opportunities for Family Child Care (GOFCC) initiative.
TECHNICAL ASSISTANCE SPECIALIST RESPONSIBILITIES:
Provide end-to-end coaching from application to licensure
- Monitor progress and hold participants accountable to timelines
- Guide participants in building sustainable Family Child Care businesses
- Facilitate interactive workshops and trainings (both in person and virtual)
- Conduct community outreach and info sessions to recruit participants
- Build relationships with community organizations and partners
- Represent GOFCC at events, meetings, and community spaces
- Serve as a liaison with the Office of Child Care
- Collaborate with community partners
- Maintain strong, trust-based relationships with participants
- Travel to participants’ homes for coaching sessions
- Accurately document work in the MCCRN data system
- Track participant progress toward:
o Licensure
o Training completion
o Maryland EXCELS participation
- Support newly licensed providers with quality initiatives including Maryland EXCELS
EDUCATION:
- Bachelor’s degree in Early Childhood Education, Child Development, or related field
- OR equivalent combination of education and experience
- Completion of:
o 45-hour Child Development course
o 45-hour Curriculum (Infant/Toddler, Preschool, or School-Age)
EXPERIENCE:
- ¨ 5 years’ experience in early childhood education program, licensed child care (center and/or family child care), school-age child care, Head Start/Early Head Start, or PreK education setting
SKILLS:
- ¨ Strong verbal, writing, and organizational skills.
- ¨ Strong database skills.
- ¨ Knowledge of Maryland child care delivery system.
- ¨ Ability to communicate effectively with child care providers, peers and other professionals.
- ¨ Ability to represent BCCCRC as appropriate in the community.
- ¨ Knowledge of software operation including Microsoft Word, Canva, PowerPoint and Outlook.
- ¨ Ability to work independently and travel throughout Baltimore City.
WORK ENVIRONMENT:
- ¨ While normal business hours are 8:00/9:00 a.m. to 5:00 p.m. (depending on time of arrival). this position requires some evening and Saturday hours to facilitate professional development classes. Work hours will be adjusted to maintain a 35-hour work week.
OTHER: This position requires a personal vehicle, a valid driver’s license, and a current car insurance policy.