EA and Operations Specialist - Bay Area

EA and Operations Specialist - Bay Area

Bay Area, California

Operations /

Full Time /

On-site

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Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.

Role - We're looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.

Responsibilities:

• Provide executive-level support to senior leadership (calendar, meetings, travel)
• Own day-to-day operational workflows that keep the company running efficiently
• Track leadership priorities, KPIs, and action items
• Support hiring operations and onboarding
• Help maintain internal documentation, policies, and operating cadences
• Plan and execute leadership and company offsites end-to-end
• Support ad-hoc strategic and operational projects as the business scales

Qualifications:

• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
• Experience supporting senior executives in high-growth environments
• Comfort working with ambiguity and rapidly shifting priorities
• Strong organization, communication, and judgment
• Self-starter mindset with a bias toward action and ownership
• Comfortable working in-office with leadership

Why Level AI:

• High-impact, founder-facing role
• Broad ownership and visibility
• Competitive compensation and benefits
• Opportunity to grow with a category-defining AI company

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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