JOB SUMMARY:The E-Shop Supervisor assumes primary responsibility for supervising the day to day activities of the E-Shop as well as working to assemble and test electronics racks per client or operations specifications within the scope of Clair's mission and core values.ESSENTIAL FUNCTIONS:Supervise day to day activities of the E-Shop with focus on inbound, outbound, and quality controlPrioritize and delegate RF/Communications, rack builds, and mic deploymentsTrain and uphold Clair procedures for rack building and testing of E-Shop equipmentQUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion:General understanding of Microsoft Office and ERP systems with a willingness to improve knowledge base moving forwardAbility to communicate information and ideas in writing, in person, and over the phone so others will understandAbility to excel and adapt in a fast-paced, client driven, demanding environmentAbility to work as part a team and maintain a positive attitude under sometimes challenging conditionsStrong technical and people problem solving skill setTech savvy with a genuine interest in learning new technologiesWillingness to accept all jobs assignedPassion for electronics and the audio industryEDUCATION AND/OR EXPERIENCE:High School diploma or GED with at least 2 years' professional level audio experienceExperience using basic hand and power toolsFamiliarity with audio electronics and consoles and how they operateWorking knowledge of the functions of an ERP systemExperience supervising, mentoring, and coaching employeesRESPONSIBILITIES AND DUTIES:Coordinate day to day activities for the eShop with Audio Department Head and OperationsMaintain an organized workspace for all gear Assist with cycle counts and late returnsPack electronics for safe transport outside of racksContinual use of ERP system to track, manage, document and prep company owned assetsProvide tech support to road staff when necessaryIdentify and escalate when parts need to be ordered for e-shop Coordinate with Audio Operations and Audio IT on updatesOther duties as assigned.