| Location | Landover, Maryland |
Process Engineers (2 FTEs)
Work Arrangement: Remote (7am-4:00pm M-F)
Worksite Address: 3500 Pennsy Dr, Landover, MD 20785 (Mandatory onsite training with occasional on-site meetings at Carmen Turner Facility in Landover, Maryland or other Metro facilities.)
Agency Interview Type: Either Web Cam or In Person
Engagement Type: 1 Year initial Contract with a possible extra 2 Years extension on yearly basis
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Major Duties and Responsibilities:
• Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.• Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.• Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.• Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.• Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.Minimum Qualifications:• Bachelors or Masters degree in engineering, business process management, or related field 3+ years of experience in process improvement and workflow automation• Familiarity with Lean Six-Sigma or similar methodologies• Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)