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E-Commerce Customer Support Representative

Employnet

  • Las Vegas, NV
  • 13 days ago

    Highlights

    B2B beauty brand looking for a Bi-lingual Spanish e-commerce customer support representative to join a growing company in the Southwest part of Las Vegas, NV! This person will be spending most of their day on a computer and needs to be comfortable handling approximately 75–100+ customer emails per day .

    Numbers & Facts

    LocationLas Vegas, NV
    IndustryBusiness Services - Other
    Company Size100 to 499 employees
    Websitehttp://www.employnet.com

    Description


    B2B beauty brand looking for a Bi-lingual Spanish e-commerce customer support representative to join a growing company in the Southwest part of Las Vegas, NV!

    This person will be spending most of their day on a computer and needs to be comfortable handling approximately 75–100+ customer emails per day.

    Ideally, we’re looking for someone who already has experience with:
    • High-volume e-commerce email support
    • Shopify and/or WooCommerce
    • Managing and reviewing online orders
    • Shipping and tracking issues
    • Missing, damaged, delayed, or incorrect orders
    • Refunds, replacements, cancellations, and order changes
    • Resolving customer complaints through email
    • Working through a high-volume inbox or ticket queue
    • Strong computer skills and the ability to work quickly across different systems



    About Company

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