Highlights
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones.
Numbers & Facts
| Location | Delta, CO |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/city-market/go/City-Market/571000/ |
Description
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.MINIMUM
- Ability to work without supervision
- Ability to read shelf tags
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
- Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones
- Initiate and complete selection process for customers' on-line orders
- Read and follow directions given in the note section
- Ensure quality and freshness of all items chosen
- Communicate with customers via a portable phone and respond to calls in a professional and timely manner
- Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars
- Process the orders through the point of sale (POS) system
- Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
- Scan and bag orders on the go while following all bagging standards
- Communicate any substitutions or exceptions to customer's order at time of pick-up
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
- Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
- Perform required opening and closing procedures
- Learn and adapt to new and improved processes
- Assist in training new e-Commerce team members
- Meet/exceed productivity standards
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
About Company
Want to do more with your career?
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.