Request ID: 102213-1
Title: Dynamics CRM Onshore Tech Lead/Architect
Locations: Malvern, PA
Duration: 06+ Months with Possible Extension.
Pay Range: $45-$52/Hour on W2/C2C (All inclusive)
We are seeking an experienced Client Dynamics 365 CRM Technical Lead / Solution Architect with extensive expertise in Dynamics 365 CRM Online, Power Platform, Dataverse, enterprise integrations, and solution architecture. The ideal candidate will have 10+ years of IT experience with strong consulting, implementation, and technical leadership skills in designing and delivering enterprise-scale Client Dynamics CRM solutions.
This role requires leading end-to-end solution architecture, CRM implementation, integration design, data migration, and stakeholder engagement while driving best practices across Agile delivery teams.
Key Responsibilities
- Lead the design, architecture, and implementation of Client Dynamics 365 CRM Online solutions.
- Gather business requirements and translate them into scalable technical solutions.
- Design CRM solutions with a focus on Dataverse, data modeling, integrations, and enterprise architecture.
- Architect and develop Power Platform solutions, including Power Automate, Model-Driven Apps, and Canvas Apps.
- Design and develop CRM plugins, JavaScript customizations, workflows, and custom APIs.
- Define enterprise integration strategies using REST APIs, Azure services, ETL, batch jobs, ISV solutions, and other integration patterns.
- Design and lead large-scale CRM data migration initiatives using Azure Data Factory, Synapse, Client Fabric, or similar technologies.
- Create High-Level Design (HLD), Low-Level Design (LLD), architecture diagrams, and technical documentation.
- Manage CRM environments across Development, Testing, UAT, and Production.
- Lead solution deployments, Application Lifecycle Management (ALM), and release management.
- Build reports, dashboards, and analytics using Power BI.
- Design AI-powered business solutions using Client Copilot for Dynamics 365, Client 365 Copilot, Copilot Studio, and Azure AI Foundry.
- Conduct solution workshops and architecture reviews with business stakeholders.
- Provide technical leadership, mentoring, and guidance to development teams.
- Troubleshoot complex production issues and recommend scalable solutions.
- Collaborate with cross-functional teams in an Agile/Scrum environment.
Required Skills
- 10+ years of IT experience with strong Client Dynamics 365 CRM expertise.
- Extensive experience with Dynamics 365 CRM Online implementation and architecture.
- Deep knowledge of:
- Client Dataverse
- Power Platform
- Power Automate
- Model-Driven Apps
- Canvas Apps
- JavaScript
- C#
- CRM Plugins
- Custom Workflow Activities
- Strong expertise in CRM solution architecture and enterprise application design.
- Hands-on experience with enterprise integrations using:
- REST APIs
- Web Services
- Azure Integration Services
- ETL
- Batch Processing
- ISV Solutions
- Experience designing large-scale CRM data migration solutions.
- Experience with Azure Data Factory, Synapse Analytics, or Client Fabric.
- Expertise in CRM Application Lifecycle Management (ALM) and solution deployment.
- Experience with Power BI reporting and dashboard development.
- Knowledge of Client Copilot, Copilot Studio, Azure AI Foundry, and AI-powered CRM solutions.
- Strong understanding of CRM Sales and Customer Service modules.
- Experience in Dataverse data modeling and CRM security design.
- Strong communication, leadership, and stakeholder management skills.
- Experience leading Agile delivery teams.
Preferred Qualifications
- Client Dynamics 365 Certifications:
- PL-600 (Power Platform Solution Architect Expert)
- PL-200 (Power Platform Functional Consultant)
- MB-100 (Dynamics 365 Fundamentals/Administration or equivalent)
- AZ-900 (Client Azure Fundamentals) certification preferred.
- Experience with Client Fabric, Azure Synapse, Azure AI Foundry, and enterprise cloud architecture.
- Prior consulting and client-facing experience is highly preferred.
Experience Required
- 10 15 years of overall IT experience with significant experience in Client Dynamics 365 CRM architecture, technical leadership, and enterprise solution delivery.