Are you a problem solver that loves working with people to succeed? Then we want YOU!
Who succeeds in this role:
- Service-Oriented and Focused on Exceeding Guest Expectations
- Organized and Detail Oriented
- Self-Motivated and able to Multi-Task and meet Deadlines
- Work Collaboratively with the Hotel and Sales Team
- Able to effectively manage a Fast-Paced Hotel Environment
What you'll be doing:
- Input and manage contracted groups, events & rooming lists
- Oversee billing for Group, Corporate and Catering
- Keep reservations and event systems up to date with accurate and timely information
- Act as on-site contact for site tours and large group arrivals, as needed
- Compile and distribute weekly BEO packet to all internal departments
- Manage incoming calls and emails for group updates, changes and requests
- Finalize group pick up numbers and complete post event reports as needed
Minimum Requirements:
- Hotel Experience
- Computer proficiency and experience with: Microsoft Office, Word, Excel - experience with Delphi and/or R&I a plus
- Must be able to lift 15 lbs.
- Will work some evenings and weekends, as needed
What sets us apart:
We pride ourselves on hiring and promoting the BEST OF THE BEST in the hotel industry. We value innovation and understand the ever-changing business of Hotel Management. We don't just follow the standard in hotel management, we re-create the new standard of excellence together.
Benefits:
- Competitive Health and Dental
- 401K options
- Vacation and Holidays
- Tuition Assistance
- Training and Development
- Vision, Flex Spending, Life, Short and Long Term Disability