The Dealer will create and maintain a fun, entertaining, party atmosphere for extended periods of time while dealing various table games. Will provide the best service experience for customers.
DIRECTLY SUPERVISES: None
HOW YOU WILL CREATE THE EXTRAORDINARY
- Greet each guest with a bright, genuine smile and enthusiastic verbal greeting.
- Control pace of the game and inform the Table Games Supervisor/ Dual Rate Table Games Supervisor of any request or unusual play.
- Generate fun and excitement at all times.
- Exchange cash for gaming chips according to established procedures.
- Responsible for game protection and game control.
- Know and abide by Indiana Gaming Commission Regulations, approved internal controls and company policies and procedures.
- Other duties may be assigned at any time.
WHAT YOU WILL NEED
- Must be 21 years of age or older.
- Proficient and effective in English verbal and written.
- High school diploma or equivalent preferred. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games.
- Well-developed interpersonal skills.
- Must possess excellent math skills and have the ability to multi-task.
- You must enjoy entertaining and communicating with the public.
- Must be able to conduct assigned game(s) according to established procedures.
- Must have an outgoing, energetic, and enthusiastic attitude and be comfortable to initiate conversations and create a fun environment for our guests.
- Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.
- Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company- sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff.
ADDITIONAL REQUIREMENTS
- Must be able to stand and deal for extended periods of time.
- Must be able to consistently meet the appearance and uniform standards for this position.
- Must be able to respond to visual and aural cues.
- Must have the manual dexterity to manipulate cards.
- Must be able to reach, bend, twist, turn, grab, grip, sort and stack.
- Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to tolerate areas containing second-hand smoke, strong odors, dust, loud noises, and bright lights.
- Must be able to obtain and maintain a license from the Indiana Gaming Commission. Will require access to all general areas of the gaming facility and back-of-house areas.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.