| Location | Las Vegas, NV |
Dual Rate Slot Supervisor-Slot Rep Job | French Lick Resort, French Lick, IN | Hospitality Online
Toggle search
Toggle navigation
Español Français
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 7,448 current hospitality jobs
what
where
Dual Rate Slot Supervisor-Slot Rep
French Lick Resort
8670 W. State Road 56
French Lick, IN 47432-9389
Resort with 756 Rooms
5 Locations
401k, Monthly Bonus, Fitness Center, Profit Sharing, Benefits Package, PTO
Apply Now Save this job
SHARE THIS JOB
Tweet
The Dual-Rate Slot Supervisor/Slot Service Representative is responsible for the efficient operation of the activities of the Slot Department on an assigned shift and for providing consistent high levels of customer service.
Full-Time
BASIC FUNCTION: The Dual-Rate Slot Supervisor/Slot Service Representative is responsible for the efficient operation of the activities of the Slot Department on an assigned shift and for providing consistent high levels of customer service. All functions will be performed within the guidelines of Casino policies and procedures, Internal Control Standards and objectives, and in accordance with the company's Vision, Mission, and Values.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Must have High School Diploma or High School Equivalency Diploma (HSED).
Must be able to obtain and maintain a valid gaming license
Must be at least 21 years of age.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues
Must work nights, weekends and holidays as required
Employment is contingent upon a favorable outcome of a background investigation and drug screening
Must have the ability to effectively interact with customers and associates
Ability to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have the ability to organize and prioritize work in a stressful environment.
Must have the ability to write routine correspondence and to speak effectively to the public, employees and customers
Successful candidate must be an experienced, results oriented, hands-on professional
Must demonstrate leadership, fairness, and sensibility to the customers and associates
Must possess an understanding of legal ramifications and implications of various associate and customer actions
One year of slot operations experience or equivalent customer service supervisory experience is preferred
Must have a basic knowledge of computers.
Must be flexible, switching from one job title to another on short notices.
ESSENTIAL FUNCTIONS:
associate relations by actively walking the Casino floor and ensuring that excellent customer service is
continually provided.
Machines are functioning properly and the machines are being played legitimately.
equipment and required documentation.
provided through all shifts.
Ensures professional behavior and appearance are in compliance with company standards.
Must be able to work well with Co-workers/Supervisor/Managers.
Provides supervision to all employees of the slot operations department on assigned shift.
Assumes responsibility and accountability for the overall function and performance of assigned shift.
Trains all new associates to the assigned shift to ensure that these associates receive the proper knowledge
to perform their duties at an acceptable level.
manner. Tracks assigned tasks to ensure their proper completion.
paperwork in order to ensure accuracy and thoroughness of all departmental records and reports.
Investigates any discrepancies found.
accurate and up-to-date attendance records and personnel files for each of the associates on an assigned
shift.
Ensures that there is an orderly and positive working environment in the Slot Department.
Assists with recruitment, hiring, training, recognition, coaching and discipline, terminations and other
personnel related issues.
Communicates regularly with associates and keep them informed of all resort activities and events.
Assists with slot tournaments, marketing and player events and other promotions as necessary.
Assists with slot moves, including occasionally moving slot machines and helping disconnect power and
data, as well as other slot projects as needed.
Posted September 14, 2026
4 photos
About French Lick Resort
About Us
By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up - local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this "save of the century."
Why a career with French Lick Resort
Whether you're just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.
Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.
Other Job Openings
Revenue Auditor
Dual Rate Slot Supervisor-Slot Rep
Table Games Dealer- Experienced
Environmental Services Attendant (EVS)
Assistant Housekeeping Manager
Security Officer
View All Jobs
Job Seekers: Sign Up Log In Browse Jobs Browse Employers
Employers: Sign Up Log In
Copyright 1998-2026 Hospitality Online, Inc. | Terms of Use | Privacy Policy | Contact Us