Lexima is seeking an experienced and dynamic Dual General Manager to oversee the day-to-day operations of two select-service hotels, ensuring exceptional guest experiences, operational excellence, and strong financial performance. This role requires a leader who can effectively manage multiple properties, uphold brand standards, and drive growth and profitability across both locations.
Location: Holiday Inn Express & Staybridge Suites – NE Wichita, KS
Responsibilities
- Represent the hotel in a professional, knowledgeable and eloquent manner.
- Dress appropriately in business attire at all times.
- Ensure compliance with all Brand standards.
- Ensure compliance with all Lexima standards as outlined in the Employee Handbook.
- Maintain an impeccably clean, safe and inviting atmosphere inside and out.
- Develop and execute both a short and long term operating plan to meet or exceed budgeted fiscal performance goals.
- Attend monthly property review meeting to report on hotel performance.
- Ensure an operating environment that will maximize guest satisfaction.
- Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews. Respond to all reviews and initiate corrective action when necessary.
- Establish a presence in the community through participation in local events, associations and community service projects.
- Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative.
- Perform sales duties or work closely with the Sales Manager to set and achieve local account and group business sales objectives.
- Continually recruit, train and monitor staff. Ensure proper staffing levels on each shift.
- Create and maintain a pleasant, safe and mutually respectful work environment. Continually interact with and motivate all staff members.
- Establish and maintain a comprehensive preventative maintenance program.
Qualifications
- A Bachelor's Degree in Hotel/Restaurant Management or Business preferred.
- Previous General Manager experience is preferred.
- 2-5 years as Assistant General Manager or other hotel management role required.
- Knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems.
- Effective oral and written communication skills.
- Must be able to work a flexible work schedule as the hours for this management position will vary.
Benefits
- Medical Insurance
- Dental/Vision Insurance
- 401k + Employer Match
- Employer Paid Disability & Life Insurance
- Paid Time Off
- Brand Discounts