Position Summary
Safely and professionally operates company vehicles (including automobiles, mini-vans, cargo vans, box trucks, and wheelchair-accessible vans) to transport adults and children with disabilities. Provides courteous assistance to passengers while maintaining vehicle safety and cleanliness.
Note: This position has no supervisory responsibilities. Essential Functions: Passenger Assistance & Transport
• Safely transport passengers to and from destinations.
• Assist passengers with entering/exiting the vehicle, buckling seat belts, using wheelchair lifts, and loading/unloading wheelchairs, walkers, baggage, and other mobility aids.
• Communicate positively with passengers, promoting dignity, choice, and respect while acting as an appropriate role model.
• Perform vehicle sweeps after each trip to ensure no passenger is left behind.
Vehicle Inspection, Maintenance & Safety
• Conduct pre-trip and post-trip vehicle inspections and complete checklists.
• Keep vehicles clean, polished, and in safe operating condition.
• Report any maintenance issues to the appropriate administrator immediately.
• Follow all safe driving practices, Arizona Vehicle Code laws, and company policies.
Documentation & Compliance
• Complete required transportation logs, incident reports, and other documentation accurately and on time.
• Maintain strict confidentiality of all passenger and agency information in accordance with company policy and state/federal laws.
Other Duties
• Perform miscellaneous errands, deliveries, and pick-ups as assigned.
• Occasionally transition into Direct Care Provider roles at programs, special events, or in the community (see separate job description).
• Complete other duties as assigned by the Transportation Manager/Director.
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