JOB DESCRIPTION
Job Title:Driver
Department: Service
Supervisor:Service Manager
Summary Description
Drive to and from specific locations to pick up and drop off marine products, parts, accessories and other specified items by Service Manager and General Manager. Moves cleans and keeps marine products in sound working condition and assists Service Technicians and the Service Manager as requested.
Duties and Responsibilities
- Provide prompt, dependable, high-quality service to internal and external customers.
- Maintain the highest level of customer satisfaction.
- Maintain clean, efficient work areas and service facility, including dealership property such as work trucks and trailers.
- Adhere to all driving laws.
- Transfer units in and out of the Service Department.
- Forklift operations.
- Wash/Detail all units.
- Unload new units off freight trucks.
- Assembly and PDI of new units.
- Maintain the entire lot.
- Perform other related duties as assigned or requested.
Supervisory Responsibilities
- None
Qualifications & Job Requirements
- Must have 2+ years of marine experience.
- Maintain a positive attitude and relationship with all other employees.
- High School Diploma or equivalent degree preferred.
- Valid driver’s license and ability to be approved by the dealership’s insurance company based on MVR record.
- Knowledge and experience with sales of marine and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
- Passion for the boating lifestyle and community.
- Must have ability to relate with broad customer base.
- Ability to present oneself as well as the dealership in a professional manner.
- Knowledge of applicable laws/policies/principles/etc.
- Attention to detail.
- Interpersonal skills and customer service skills required.
- Approachable, likeable, and enthusiastic personality.
- High energy level needed.
- Be self-motivated, positive, driven, and helpful.
- Ability to work a flexible schedule including weekends, holidays, and evenings.
- Proficient in meeting deadlines on a timely manner.
Physical Demands
- May be required to drive long distances.
- Requires the use of both hands.
- Frequently required to bend, stop, crouch, reach, handle tools, and lift 50lbs of material.
Working Conditions
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- Frequently works near moving mechanical parts.
In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.