Drain Technician

Pay: $20/hour (based on experience and performance) + overtime + performance-based increases

Location: Caldwell, ID | Full-time

You show up ready to work and take pride in doing things the right way.

You don’t wait to be told—you step in, figure it out, and get it done.

You care about the details because your name is on it—clean work, solid fixes, and customers who trust you when you’re done.

At American Rooter & Drain, we are looking for individuals who take ownership of their work. If you cut corners, avoid responsibility, or struggle with customer interaction, this role will not be a fit.

What You’ll Do

As a Drain Technician, you will diagnose, repair, and resolve residential drain issues while providing a professional and positive customer experience. You will work directly with homeowners, identify solutions, and help deliver high-quality service from start to finish.

Responsibilities include:

• Diagnose and repair drain problems accurately and efficiently
• Perform drain cleaning, troubleshooting, and service calls with professionalism
• Communicate clearly and confidently with customers in their homes
• Identify customer needs and recommend appropriate solutions
• Maintain clean, safe, and organized job sites
• Complete work according to company standards and safety guidelines
• Collaborate with the team to ensure jobs are completed correctly
• Continue developing technical and customer service skills through hands-on training

What We’re Looking For

• Minimum 1 year of plumbing, drain, or related service experience
• Strong work ethic and reliability
• Positive attitude and willingness to learn and grow
• Ability to troubleshoot problems and take initiative
• Comfortable working in hands-on environments
• Strong communication skills and professionalism when interacting with customers
• Ability to work independently while being a team player
• Accountability and consistency in performance

Candidates with experience in related plumbing service roles who are looking to grow into a Drain Technician position are encouraged to apply.

Compensation

• $20/hour training wage, based on experience and performance
• Earn up to 12% commission based on gross profit from completed eligible work
• Commission opportunities based on job performance and profitability
• Technicians who sell and complete their own installations have additional earning opportunities
• Consistent overtime opportunities
• Performance-based pay increases
• Clear path to increase earnings as skills, production, and customer service performance improve

About the Company

American Rooter & Drain is built on honesty, accountability, and consistent execution. We focus on delivering high-quality service while building a team that holds itself to strong standards and supports one another.

Why Join American Rooter & Drain

• Hands-on training and real career growth
• Performance-based pay increases
• Team-oriented, high-standard work environment
• Opportunity to build a long-term career in the trades

Not a Fit If You

• Do not want hands-on work
• Avoid customer interaction
• Do not follow safety standards
• Require constant supervision to stay productive

Hiring Process

Our hiring process is straightforward and designed to move quickly:

• Submit your application
• Complete a short one-way video introduction (1–2 minutes total)
• Participate in a quick phone interview
• In-person interview (if selected)
• Job offer

Apply Today

If you are ready to learn a trade, take ownership of your work, and grow based on your performance, apply today to join the team.